A naukri.com initiative
Medium
12h
79
Image Credit: Medium
Understanding the Kano Model for Prioritization
- The Kano model provides a hierarchy of features: Must-Haves, Performers, and Delighters.
- Features may shift between these categories over time based on customer expectations.
- AI-powered features in a product transitioned from Delighters to Performers and eventually became Must-Haves.
- The Kano model helps prioritize features and emphasizes the need for regular review and adaptation.
Read Full Article
4 Likes
For uninterrupted reading, download the app