The article emphasizes the importance of having user-focused backlogs in product management.
User Personas are detailed representations of users' characteristics including goals, pain points, and behavior patterns.
User Role Modeling categorizes different users who interact with the product, such as primary users, secondary users, admin roles, and external actors.
User Personas and User Role Modeling work together to help teams write better user stories, prioritize backlog items, and facilitate more meaningful Sprint Reviews.