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UX Make Brain Hurt (and That’s Okay)

  • Product design often emphasizes simplicity, but intentional cognitive overload can drive meaningful behavior change.
  • Cognitive tension, not just clarity, can be a powerful tool in shifting habits and identities in design.
  • Incorporating cognitive dissonance through design elements can lead to deeper engagement and lasting impact.
  • Traditional UX principles can be limiting when trying to spark change; bursts of high-density content like TikTok can drive significant shifts.
  • Designing with intentional tension involves longer onboarding processes, reflective questions, and layered insights.
  • To gauge effectiveness, look for subtle cues in users' reactions to moments that provoke thought and reflection.
  • Complex products related to health, identity, and relationships require designing for emotional impact and long-term retention.
  • Successful features provoke users and elicit emotions, rather than just being visually appealing.
  • Design strategies include slowing users down for self-reflection, challenging beliefs, and providing content that stimulates thought.
  • Shift the focus from clarity to emotional resonance and interest, especially in products with complex subject matter.

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