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UX Teardown for Nigerian Fund Transfer Mobile Apps

  • GTBank Mobile App: Ease of navigation, straightforward transfer process, authentication/security, and confirmation and feedback.
  • Suggestions for GTBank Mobile App: Reduce unnecessary steps, show clearer error messages, improve session timeout experience, implement auto-suggest for frequently used banks, and rename options for clarity.
  • Access Bank More Banking App: Clean UI & navigation, multiple transfer options, auto-fill & beneficiary management, and security features.
  • Suggestions for Access Bank More Banking App: Optimize speed & performance, streamline the transfer flow, improve error messaging, and enhance biometric reliability.
  • PalmPay App: Fast & seamless transaction flow, user-friendly interface, auto-fill & smart suggestions, transparent fees & rewards, robust security features, instant transfer confirmation & receipts, and retry option for failed transactions.
  • Areas for improvement for PalmPay App: Enhance bank integration speed, refine error messaging & refund process, and reduce promotional clutter during transfers.

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