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We Already Had a Working Product. Here’s Why I Started Over

  • The decision to start over on a working product made by the author was met with skepticism as the original tool, SparrowGenie, was effective in cutting down RFP time.
  • The author realized that building a tool for one's own team can create a false sense of success, as they might rely on personal assistance to navigate any issues.
  • Utilizing wireframing, the author understood the importance of clarity and simplicity in design, emphasizing that thinking costs nothing compared to fixing code later on.
  • Lessons learned include the significance of visual aids over words, attention to small details, understanding user perspective, and prioritizing clarity over aesthetics in design.
  • The author highlights the importance of understanding the user's needs and tasks before diving into design, as well as the value of iterative sketching and early feedback.
  • Designers play a crucial role in translating wireframes into functional and visually appealing interfaces, complementing the author's focus on user-centric design.
  • Rebuilding the product with wireframing in mind led to improved usability for new users, showcasing the necessity of building for a broader audience rather than just a familiar team.

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