Sales AI reactivated 4 leads marked as 'dead' or 'not interested' by the human sales team, leading to 4 successful meetings in 48 hours for $50k+ deals.
The success highlighted human bias in B2B sales, where premature disqualification and lack of follow-up could result in missed opportunities.
AI's systematic approach, lack of emotional baggage, and ability to identify behavioral patterns and optimal messaging led to better lead re-engagement.
SaaStr revamped its lead management process with systematic re-engagement protocols, AI-assisted qualification scoring, and a focus on regular lead resurrection to make the most of 'dead' leads.