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What is the 'coffee cup' test used by bosses during interviews?

  • Trent Innes, former MD of Xero Australia, introduced the "coffee cup" test to assess job seekers' values and attitudes during interviews.
  • Candidates were offered a drink and observed if they willingly returned the cup to the kitchen afterward.
  • This test aimed to reveal a sense of ownership and responsibility, crucial for the company's culture.
  • Attitude was emphasized as a significant factor in hiring decisions, alongside skills and knowledge.

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