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What PowerSchool isn’t saying about its ‘massive’ student data breach
- PowerSchool SIS, which provides K-12 software to more than 18,000 schools to support some 60 million students in the United States, confirmed the breach in early January.
- Hackers used compromised credentials to breach its customer support portal, allowing further access to the company’s school information system.
- PowerSchool has declined to answer open questions about the incident, which could potentially be one of the biggest breaches of the year.
- PowerSchool customers affected by the breach have many unanswered questions, with many impacted schools collaborating to investigate the hack.
- The scale of the hack is unclear; PowerSchool has not revealed the number of schools or students affected.
- Sensitive personal information on students and teachers, including some students’ Social Security numbers, grades, demographics, and medical information, was stolen.
- PowerSchool worked with a cyber-extortion incident response company to negotiate with the threat actors responsible for the breach, indicating that it might have paid the ransom to them.
- The company has refused to say how much it paid or how much the hackers demanded.
- Uncertainty remains over whether the hackers are still in possession of the stolen data, despite early reports suggesting that PowerSchool received video proof of deletion.
- The identity of the attackers remains unknown, with PowerSchool remaining tight-lipped.
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