<ul data-eligibleForWebStory="false"><li>Spotify faces challenges such as providing bad recommendations and relying heavily on ads and subscriptions for revenue.</li><li>Issues with user experience include buggy playback, repetitive songs, and unwanted podcasts.</li><li>Proposed solutions include using smarter machine learning, dynamic pricing, and improving system stability.</li><li>Recommendations also involve redesigning Spotify's user flow, leveraging ML engines like Vertex AI, and moving towards a retrieval and re-ranking approach.</li></ul>

What Spotify Taught Me About Strategy, AI, and User Experience

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