Shift shock, the leading cause of attrition among Gen Z and Millennial employees, stems from a misalignment between expectations and reality in the workplace.
Kathryn Minshew, founder of The Muse, highlights factors contributing to this phenomenon, including opaque job descriptions, disrespectful managerial behavior, and toxic work environments. According to research by The Muse, a staggering 75% of Millennial and Gen Z workers are willing to quit within the first six months due to shift shock.
To mitigate this issue and enhance retention, HR professionals should prioritize transparency in recruitment, hold managers accountable for their conduct, foster diversity and inclusion, and establish clear remote work policies.