The electronics repair industry, valued at around $19 billion globally, lacks sufficient regulatory oversight on customer privacy, leading to data exploitation risks.
Recent research indicates that repair technicians frequently access and even share customers' private data, such as personal photos and videos, despite it being unnecessary for the repair task.
Customers' assumption of deleted files being permanently erased is debunked, as skilled technicians can easily recover such data due to the technical aspects of data storage.
Various studies highlight a high incidence of privacy violations within the electronics repair sector, with a significant percentage of technicians found to snoop on data or copy it without consent.