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When the Back-End Leads the Dance: How Organizational Structures Undermine UX
- Conway's Law has remained relevant as organizations have evolved in the digital age.
- Despite advancements like Agile and DevOps, organizational structures often hinder UX design.
- In many organizations, the back-end architecture dictates the product strategy.
- Teams are organized around back-end services rather than user journeys.
- UX design is often adjusted to fit back-end constraints and limitations.
- Agile methodologies sometimes lead to fragmented UX due to internal team structure focus.
- Product development in Agile can prioritize internal processes over user experience coherence.
- Compromises in UX design happen incrementally due to organizational structures.
- Teams may compromise UX due to budget, sprint planning, or technical constraints.
- The compromise of UX design can become normalized within an organization.
- Systems reflect organizational structures, impacting UX design outcomes.
- The focus should shift towards designing intentionally for user experience rather than organizational convenience.
- Without restructuring thought processes and communication, systems will continue to prioritize internal efficiency over user needs.
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