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Why Microsoft and OpenAI’s Copilot Stumbled — and What Product Leaders Must Learn
- Microsoft and OpenAI's Copilot struggled to deliver a seamless AI assistant.
- The reason is not just about code or algorithms, but the human side of product management.
- Microsoft invested $13 billion and integrated OpenAI's models into products like GitHub Copilot and Office.
- When OpenAI's models underperformed, slow response times and inconsistencies became issues.
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