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Why Personalisation is the Competitive Edge for Short-Term Rental Hosts in 2025

  • A survey by Avantio shows that 75% of short-term rental hosts believe personalisation is crucial for competing with larger operators.
  • Personalisation is becoming a key differentiator for smaller short-term rental hosts in a competitive market.
  • Modern travelers, especially Millennials and Gen Z, prefer unique and personalized experiences over generic ones.
  • Advancements in property management technology enable hosts to offer tailored services based on guest preferences.
  • Personalisation can lead to higher guest satisfaction, increased revenue, and improved reviews for hosts.
  • Technology such as smart locks and CRM systems aids in delivering personalised hospitality and boosting operational efficiency.
  • Personalisation helps short-term rental hosts stand out from hotel chains by offering authentic experiences.
  • Airbnb and other platforms are introducing features to enhance traveler experiences through personalisation and local services.
  • Investing in personalisation strategies is essential for long-term success and guest loyalty in the short-term rental industry.
  • The increasing competition in the short-term rental market highlights the importance of delivering exceptional and personalized guest experiences.

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