Postship is a reliable order tracking solution for Shopify merchants that addresses key challenges of managing post-purchase experience.
PostShip order tracking app provides real-time updates and customizable notifications, which enhances the post-purchase experience for both merchants and customers.
Postship reduces WISMO queries by proactively communicating with the customers which keeps them informed during the delivery process leading to increased customer trust and satisfaction.
Merchants can create custom-branded tracking pages through Postship that includes personalized product recommendations, promotional banners, and Instagram feed that strengthens brand loyalty and supports repeat purchases.
Postship's advanced analytics help merchants to monitor delivery performance, customer engagement, analyze trends, and optimize shipping strategies to improve the overall service offerings.
Postship integrates effortlessly with Shopify's dashboard and other shipping carriers, which makes it quick and easy to get started with minimal development expertise.
Postship's proactive approach towards customer support ensures real-time support through multiple channels including live chat and email for any issues or concerns. They also have a dedicated support team that is familiar with Shopify's integrations and functionalities.
Postship offers a free plan that accommodates up to 100 shipments per month and affordable premium plans with enhanced functionalities like SMS notifications and analytics, making it an attractive option for SMBs looking to scale.
Postship's personalized and high-touch experience through dedicated Customer Success Managers ensures merchants are getting the most out of the platform and have a direct line of communication for any urgent matters.
Postship guarantees a smooth-order tracking experience with features like real-time notifications, branded tracking pages, powerful integration, and advanced analytics.