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Why Saying “Yes” Can Be a PM’s Biggest Mistake

  • A product manager shares a story about shipping a feature against their better judgment due to leadership pressure.
  • Despite signals indicating customers didn't want it, the feature was pushed through based on stakeholder insistence.
  • The decision led to internal confusion and a lesson learned about the importance of holding the line on value as a PM.
  • The experience emphasized the need for clear communication, conviction in decisions, and rebuilding trust within the team.

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