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Why We Bet on Forethought to Redefine Customer Service with Agentic AI

  • Customer service is evolving towards using agentic AI for autonomous and efficient outcomes.
  • Forethought is leading this transformation with its AI-native platform, attracting customers like Airtable and Grammarly.
  • Forethought's unique ability to automate complex workflows quickly without lengthy implementations sets it apart.
  • The company's recent advancements in voice capabilities and omnichannel platform enhance customer engagement and resolution experience.

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