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Dataprivacyandsecurityinsider

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Woeful Lack of Training for Chatbot Use in Workplace

  • Over one-third of employees share sensitive work information with AI tools without permission.
  • Generative AI models can inadvertently store and disclose sensitive or proprietary data shared by employees.
  • Examples include a financial services firm experiencing a data breach due to unsecured storage by a chatbot and an employee unknowingly training Grammarly on confidential data.
  • Organizations need to develop AI governance programs, provide training to employees, and approve appropriate AI tools to mitigate risks.

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