<ul><li>A Mumbai woman lost around Rs 81,000 in a cyber fraud while seeking help with her set-top-box recharge.</li><li>She found a helpline number online and contacted it, but received no response initially.</li><li>The next day, a scammer posing as a customer care executive called her and convinced her to download a remote access application.</li><li>The scammer then gained access to her smartphone and stole money from her bank account using her personal details and OTP.</li></ul>

Woman seeking set-top-box recharge query loses ₹81,000 to online fraud

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