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Zürcher Kantonalbank Expands Use of AI Tool ZKB ChatGPT
- Zürcher Kantonalbank (ZKB) has expanded the use of its AI tool, ZKB ChatGPT, following a successful test phase.
- The tool is now utilized for research, drafting and editing of texts, and summarization tasks across various departments.
- ZKB ChatGPT is being employed for more complex tasks, like integrating into the credit process for large clients in the Structured Finance area.
- Previously created company profiles are now generated with assistance from ZKB ChatGPT using a custom prompt and existing data.
- Information extraction from annual reports aids in refining the content, which is then reviewed by experts for completion.
- ZKB is focusing on adapting staff training, particularly in prompt engineering, to optimize tool utilization.
- Further enhancements to ZKB ChatGPT's functionality are planned by the AI team.
- The collaboration with Microsoft has benefited ZKB technologically and enhanced its innovative capacity, leveraging Azure cloud platform for AI access.
- Christian Sebregondi, Head of AI at ZKB, acknowledges Microsoft's support in technological advancement and innovation.
- Christian Thier from Microsoft highlights the power and flexibility of Azure cloud solutions in supporting ZKB's digitalization and efficiency.
- ZKB recognizes AI as pivotal for workplace transformation and productivity, aiming to enhance service quality over time.
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