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Zvonimir Durcevic: Context Diagramming, Helping Agile Teams See Their Complex Communication Network

  • Zvonimir Durcevic used context diagramming to help an agile team understand their complex communication network.
  • The team had good internal dynamics but limited interaction with the rest of the organization.
  • By mapping their relationships and dependencies, the team realized cutting off relationships with stakeholders was counterproductive.
  • Using the context diagram, they were able to explain their situation to stakeholders and highlight how organizational factors affected their work.

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