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Salesforce India profit jumps 40% to Rs 888 Cr, revenue crosses $1B
- Salesforce India's net profit for FY24 jumps 40% to Rs 888.3 crore.
- Revenue in FY24 grew 36% to Rs 9,116 crore, crossing $1 billion for the first time.
- Salesforce is leasing a 12-storey building in Bengaluru as part of its investments in India.
- The company targets 8-9% growth in global topline to $38 billion in FY25.
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Yourstory
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Zeta India's profits jump 5.4X to Rs 120 Cr on rising revenues and lower costs
- Zeta India parent Better World Technologies Private Limited's profits jumped 5.4x to Rs 120 Cr in FY24.
- The increase in profits was driven by rising revenue and reduced expenses.
- Operations revenue climbed 9.42% to Rs 893.12 Cr in FY24.
- Total expenses decreased by 4.5% to Rs 760.13 Cr in FY24.
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Eu-Startups
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London-based Patchwork acquires L2P to streamline workforce processes across healthcare organisations
- Patchwork Health acquires L2P Enterprise to enhance workforce management in healthcare.
- The acquisition aims to streamline workforce processes, reduce costs, and improve productivity.
- The integration of Patchwork Health and L2P will offer a comprehensive suite of software solutions.
- Both companies have a significant presence within the NHS and plan to expand into additional markets.
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Startupreporter
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Zee Zest Unlimit Awards 2025 – Celebrating the Era of Excellence
- Zee Zest announces the third edition of Zee Zest Unlimit Awards 2025.
- 40 categories are available for establishments to showcase their contributions in food, travel, and lifestyle.
- Nominations open from October 15 to November 30, 2024, with early bird submissions closing on October 31, 2024.
- The awards aim to recognize and celebrate innovators and provide a platform for establishments to showcase their excellence.
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Eu-Startups
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From 10 years of bootstrapping to 250 million monthly users: Crisp sets for a fresh new start (Sponsored)
- Crisp, a customer service platform for small- and medium-sized businesses, is redefining customer relationships by introducing an AI-powered solution that merges human expertise with AI-driven technology to create seamless interactions for both agents and customers.
- Crisp's new AI-powered site search widget takes self-service to the next level, blending AI efficiency with a human touch to address customer reluctance towards automated interactions.
- The Widget offers site search providing answers to customers and leads that is powered by AI which goes against the chatbot trend.
- Crisp's latest update features a refreshed user interface with lighter colours and streamlined elements that provides a calm and efficient workspace with particular focus on improving the UI to reduce anxiety and create room for users to have more headspace.
- Crisp's newly introduced sub-inbox feature allows companies to classify support conversations from any text-based channel with automated assignment rules and enhances privacy measures for teams to manage inquiries more efficiently across all channels.
- Crisp's latest update introduces custom dashboards giving companies the ability to make data-driven decisions, measure their customer service return on investment (ROI) by tracking performance.
- Crisp is on a mission to redefine customer relationships, empowering 600,000 companies worldwide with innovative customer service solutions.
- Developers behind Crisp say they wanted to create a platform that allows omnichannel inbox capabilities, AI-powered features, contact management solutions, knowledge management and a marketplace for integration with leading tools.
- For over 10 years, Crisp has operated with a 20-person team spread across the globe as a fully bootstrapped company.
- The revamped platform enables companies to leverage AI to relieve teams of repetitive tasks, focus on delivering exceptional customer experiences, and make data-driven decisions to measure their customer service return on investment (ROI).
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Eu-Startups
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From 10 years of bootstrapping to 250 million monthly users: Crisp sets for a fresh new start
- Customer service provider Crisp has launched a modernised version of its omnichannel inbox capabilities, contact management and knowledge management, as well as artificial intelligence-powered features and a new widget. The AI-powered site search widget synthesises articles-requested information, powered by personalised data algorithms and people's intuition, making it easier and more efficient for customers to search. The site search offers customers high-quality responses, preventing support teams from dealing with low-value queries and ensuring customers find key information. Crisp’s new platform merges human expertise with AI-driven technology to offer exceptional customer experiences.
- Additionally, Crisp's new sub-inbox features will improve inquiry ownership, which makes it easier and more operational-efficient for teams to manage customer enquiries from any text-based channel. The feature provides automated assignment rules and enhanced privacy measures, enabling teams to manage conversations across channels more effectively.
- Crisp, a wholly bootstrapped organization with 20 global staff members, offers innovative customer solutions to small and medium-sized businesses (SMBs) worldwide. Over 10 years, Crisp has empowered SMBs with over 600k companies using its tools, with 250 million people engaging with companies every month. Valerian Saliou, Crisp's co-founder and CTO, developed the Sonic search engine, providing the new AI-powered site search service.
- Crisp's new platform is comprised of a UI featuring streamlined elements, providing a calm and efficient workspace for customer service agents. Customers are encouraged to search within the company's internal data to receive high-quality responses, preventing support teams from dealing with low-value queries while ensuring the customer leaves with information. The new widget offers the best of both worlds where customers are encouraged to search within company data to receive reliable responses, preventing support teams from dealing with low-value queries.
- Baptiste Jamin, CEO of Crisp, highlights that the company's latest feature update's primary focus is to reduce the stress of customer service agents by improving the interface's UI.
- Crisp's latest update includes custom dashboards that enable customers to track the performance of the customer service system in use and improve service performance going forward.
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VIE Stories
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Nuclear Fusion Startup Anubal Fusion Secures Pre-seed Funding From Speciale Invest
- Anubal Fusion, India’s first nuclear fusion startup, has secured pre-seed funding from Speciale Invest.
- The investment will support their R&D and technological development initiatives, as well as strengthen their collaborations with universities like TIFR Hyderabad and IIT Madras.
- Dr Pravin Kini, the founder of Anubal Fusion, has a track record of pushing scientific boundaries in different sectors.
- Speciale Invest's funding will help Anubal Fusion in their mission to advance nuclear fusion technology.
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ISN
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Swiggy raises Rs 5,085 crore from anchor investors
- Swiggy has raised approximately Rs 5,085 crore from anchor investors.
- The IPO is valued at Rs 11,327.43 crore and comprises a primary issuance and secondary offering.
- Swiggy aims for a valuation of Rs 87,300 crore in the IPO.
- The company reported a 36% revenue increase and narrowed its losses for FY24.
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Insider
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Jeff Bezos just made his latest bet in the AI robotics space. Here are the 6 startups he's backed so far.
- Jeff Bezos has made significant investments in the AI robotics space, backing six startups focused on spatial intelligence—robots powered by AI to navigate and interact with their environment.
- This includes Physical Intelligence, which raised $400 million in November 2024, and aims to bring general-purpose AI into physical tasks.
- Other investments include Swiss-Mile, developing AI-driven wheeled robots, Figure AI for unsafe job automation, Deep Sentinel for AI-powered home security, Fathom Radiant for AI hardware, and Rethink Robotics, which creates robots for manufacturing. Bezos sees AI robotics as a solution to labor shortages and rising costs across various industries.
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VIE Stories
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30 Sundays Secures $770K to Revolutionize Holiday Travel with Generative AI
- AI-first travel agent, 30 Sundays, has raised $770,000 in pre-seed funding.
- The funding round was led by Infoedge Ventures with participation from other investors.
- 30 Sundays plans to expand into the European market and long-distance travel.
- The company aims to enhance its AI and data capabilities to improve customer service.
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Yourstory
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Power of solitude: Lessons from ‘The Art of Being Alone’
- Being alone is often mistaken for loneliness, but solitude can foster growth, creativity, and inner peace.
- Lessons from 'The Art of Being Alone':
- - Finding strength in solitude, embracing one's true self.
- - Solitude as a gateway to self-discovery, understanding desires and values.
- - Enhancing creativity and productivity through focused alone time.
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Inc42
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278
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Swiggy IPO Subscribed 6% On Day 1, Retail Portion Booked 0.29X
- Swiggy's IPO subscription on day 1 was 6%, with the retail portion booked at 0.29X.
- Employees showed the most interest, with a subscription of 0.44X in the portion reserved for them.
- Retail investors subscribed to 0.29X of the shares on offer.
- Non-institutional investors had a low subscription of 2%.
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Yourstory
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324
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GalaxEye secures $10M Series A funding from MountTech, Infosys, and others
- Spacetech startup Galaxeye has secured $10 million in Series A funding.
- The funding round was led by MountTech Growth Fund – Kavachh, with participation from Mela Ventures, Speciale Invest, ideaForge, Samarthya Investment Advisors, and Infosys.
- Galaxeye plans to use the funding to launch a high-resolution, all-weather satellite in 2025, providing multi-sensor data for sectors like defense, agriculture, and insurance.
- By 2027, the startup aims to deploy a constellation of micro-satellites for real-time insights to government and private sectors.
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Yourstory
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Bitcoin surges to all-time high amidst US presidential election
- Bitcoin surges to all-time high of $75,060 amidst US presidential election.
- Investors prefer Trump over Harris due to his minimal regulation stance on financial markets and cryptocurrencies.
- Harris has not taken an official position on cryptocurrencies, causing uncertainty among investors.
- As of now, Trump has garnered 246 electoral votes compared to Harris' 210, with key states still pending.
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Inc42
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231
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Ripplr’s FY24 Net Loss Widens 43.5% To INR 89.15 Cr
- Ripplr's net loss for FY24 widened by 43.5% to INR 89.15 Cr.
- Operating revenue saw a 38.9% rise in FY24 to INR 1,028.38 Cr.
- Product sales accounted for 91% of the revenue, while service sales contributed INR 89.84 Cr.
- Ripplr raised $40 Mn in its Series B funding round and has raised a total funding of $54.93 Mn.
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