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Siliconangle

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Dialpad expands workforce management capabilities with Surfboard acquisition

  • Dialpad has acquired Surfboard Technology, a cloud-native workforce management platform startup.
  • Surfboard offers workforce management software that improves team productivity and streamlines operations.
  • Features include forecasting tools, customizable shift planner, centralization of scheduling information, and automated task scheduling.
  • The acquisition strengthens Dialpad's contact center offerings and enhances scheduling, forecasting, and performance analytics.

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TechCrunch

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Amplitude buys Command AI to bolster its app engagement offerings

  • Amplitude, a digital analytics software company, has acquired Command AI, an app user engagement startup.
  • Most of Command AI's team will join Amplitude.
  • Command AI's technology will enable Amplitude to offer personalized user assistance and interactive product tours.
  • Amplitude has previously acquired ClearBrain and Iteratively.

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TechCrunch

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How customer service AI startup Neuron7 convinced Keith Block to invest

  • AI customer service startup Neuron7 has closed a $44 million series B round led by Keith Block and Smith Point Capital.
  • Neuron7 provides complex service and repair solutions to companies in industries such as ATM field repair, medical devices, and printing/imaging.
  • The company uses open source language models to analyze product repair manuals and support records, offering predictive solutions and step-by-step guidance to technicians.
  • Neuron7 has partnered with major players in the customer service AI space and has seen significant growth, attracting investors like Keith Block.

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TechCrunch

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Early automates code testing for developers

  • Early, a Tel Aviv-based startup, uses generative AI to generate unit tests to catch potential bugs early in the development cycle.
  • The company has raised $5 million in a seed funding round led by Zeev Ventures.
  • Early currently supports JavaScript and TypeScript and integrates with the Visual Studio Code IDE.
  • The goal of Early is to improve code quality and free developers to focus on creative aspects of coding.

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TechCrunch

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Career Karma founders launch OutRival to help companies build AI agents

  • Ruben Harris and Timur Meyster, founders of Career Karma, have launched a new company called OutRival.
  • OutRival offers a service that enables businesses to build their own customer service AI agents.
  • The AI sector has seen significant investment, with $64.1 billion being poured into AI startups this year.
  • OutRival aims to scale personalized experiences using AI while keeping the technology accessible to customer-facing teams.

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Npengage

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Strengthening Social Impact: Actionable Insights from The Generosity Commission Report

  • Fewer Americans are engaging in giving and volunteering, which calls for increasing the depth and breadth of data on giving and volunteering.
  • Data from advanced analytics can uncover donor behaviour critical insights into and enable organizations to engage more supporters.
  • The Generosity Commission's report highlights the importance of making research more accessible and actionable by investing in training and resources.
  • Engaging public figures like celebrities, community leaders, and influencers can amplify an organization's message and engage broader audiences.
  • Involve young people in philanthropy by empowering them and nurturing a lifelong commitment to generosity.
  • Collaborate with funders to use their influence, networks, and expertise to drive change and strengthen generosity.
  • Companies play a crucial role in incentivizing more individuals to act generously by educating employees and sharing their own involvement in giving back.
  • Create culturally relevant programs to engage different communities, which is critical in reflecting the full diversity of America to build a thriving culture of generosity.
  • Investing strategically in attracting spontaneous gifts can help to diversify donor base and yield substantial long-term benefits.
  • The ability to adapt, innovate, and inspire is the future of generosity.

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Yourstory

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Number of Indian firms with AI-led processes treble in 2024: Accenture

  • The number of Indian companies with AI-led processes has tripled to 25% in 2024 from 8% in 2023, according to Accenture.
  • Around 79% of the organizations in India that invested in generative AI and automation met or exceeded their expectations.
  • Globally, the number of companies with fully AI-led processes has doubled to 16% in 2024 from 9% in 2023.
  • Corporations in India have developed GenAI use cases in finance, IT & security, customer service, and other core functions.

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ISN

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D2C footwear brand Yoho raises Rs 27 crore in funding led by GII, angel investors

  • D2C footwear brand Yoho has raised Rs 27 crore in funding led by GII and angel investors.
  • The funding will be used for domestic and international expansion, product development, and offline expansion.
  • Yoho offers a diverse range of footwear and sells its products online through various platforms.
  • The startup aims to strengthen its offline presence, expand into international markets, and enhance customer experience.

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AllTopStartups

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5 Ways to Make Social Media Work for Your Business

  • Define clear objectives to guide your social media strategy, such as increasing brand awareness or generating leads.
  • Choose the right social media platforms based on your audience's preferences and industry.
  • Leverage Telegram for niche audiences, as it allows personalized and secure communication channels.
  • Engage with your audience consistently by responding to comments, answering questions, and hosting live sessions.
  • Create high-quality, shareable content that resonates with your audience and aligns with your brand values and goals.

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AllTopStartups

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Why is saliva drug testing the preferred option for on-the-spot workplace screening: Understanding its Advantages

  • Saliva drug testing stands out as an excellent choice for on-the-spot screening which is preferred because it is non-invasive while providing rapid and accurate results.
  • Unlike other testing methods, saliva tests are simple to administer and do not require special facilities or equipment. They are practical for employers looking for immediate answers without the complexity of more involved procedures.
  • Saliva drug testing involves collecting a saliva sample, making it a friendly and comfortable option compared to more intrusive methods. You simply use a swab to collect the sample from inside the mouth, avoiding any need for blood draws or other invasive procedures.
  • Administering a saliva drug test is straightforward. No special training is required, which means it can be performed by staff with ease. Additionally, the logistics of organising these tests are minimal.
  • One of the biggest advantages of saliva drug testing is the speed at which you receive results. Typically, results are ready within minutes, allowing for immediate decision-making.
  • Saliva drug tests are notably more resistant to tampering compared to other types of drug tests, such as urine tests. The straightforward collection process acts as a deterrent to attempts at sample adulteration.
  • Saliva drug testing can be seamlessly integrated into workplace procedures. By focusing on staff training, understanding legal aspects, and clear interpretation of results, companies can improve safety and productivity.
  • Proper training is important for personnel who will handle saliva drug tests. It is important to educate staff on correct sample collection techniques.
  • Legal and ethical guidelines are important when implementing drug tests. You need a well-defined policy that informs employees about testing procedures and their rights.
  • Interpreting test results requires a clear and systematic approach. Saliva tests provide quick results, typically within 10-15 minutes. It is important for staff to understand what these results mean and how they should be used to make informed decisions.

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VIE Stories

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Acko Life Appoints Sandip Goenka as CEO

  • Sandip Goenka has been named CEO of ACKO Life, the newly established life insurance division of ACKO.
  • Goenka will lead ACKO Life strategically and anchor the business.
  • He will help create the company’s initial products and ensure it has the procedures and processes to thrive.
  • Goenka served as Chief Financial Officer for Exide Life Insurance before joining ACKO and has experience with TATA AIA and EY.

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Yourstory

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IBM acquires Bengaluru-based SaaS startup Prescinto

  • Global technology company IBM has acquired Bengaluru-headquartered software-as-a-service (SaaS) startup Prescinto.
  • Prescinto provides asset performance management (APM) software for the renewable energy segment.
  • The acquisition will enable IBM to support clients' sustainability initiatives and track the performance of solar, wind, and energy storage assets.
  • Prescinto's software includes advanced monitoring, analytics, and automation to streamline renewable energy operations.

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Startupreporter

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Yanolja Cloud Solution Expands Global Reach with New High-Tech Headquarters in Surat, India

  • Yanolja Cloud Solution has relocated to a new office in Surat, India, as part of its expansion and innovation in the hospitality industry.
  • The new facility will enhance collaboration, innovation, and efficiency in delivering cloud-based solutions for hotels and accommodation providers.
  • The modern office space in Surat features world-class facilities, supporting YCS's global team and driving forward-thinking solutions.
  • The relocation strengthens YCS's position in the hospitality tech industry and contributes to Surat's growth as a hub for technological innovation.

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TechCrunch

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Xscape is building multicolor lasers to connect chips within datacenters

  • Startup Xscape Photonics is developing multicolor lasers to connect chips within datacenters.
  • The lasers use silicon photonics, a silicon-based material that transmits data through light.
  • Xscape's lasers are energy-efficient and offer higher bandwidth compared to traditional metal-based interconnects.
  • The company has received funding from Cisco and Nvidia and is actively engaging with potential customers for deployments.

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TechCrunch

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Port hosts internal tool hubs for devs

  • Port, a platform designed to centralize multiple dev tools and workflows, raised $35 million in a Series B round.
  • Port aims to provide a self-service way for developers to request resources, aggregate ongoing dev projects, and monitor their progress.
  • 44% of companies are planning to add an internal developer portal (IDP) this year, driven by the increasing complexity of DevOps.
  • Port competes with startups like Cortex in the IDP market, and offers added features like dev-relevant metrics and AI functionality.

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