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Microsoft News
Dev
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Unlocking the Power of Case Summaries with Copilot in Dynamics 365 Customer Service
- Microsoft’s Dynamics 365 Customer Service introduces Case Summary feature powered by Copilot, providing quick AI-generated synopses of cases.
- Case Summary offers at-a-glance overview, issue details, attempted resolutions, and current status without storing data permanently.
- Key highlights include location in case record, customizable formats, real-time updates, multilingual support, and conversation-focused summaries for chat-initiated cases.
- Benefits to support teams include context efficiency, time-saving, onboarding assistance, improved responses, and flexible formatting options.
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Medium
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200
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Google is leading the AI race now.
- Google, once declared dead in the AI race, is now leading the competition.
- Despite previous setbacks and criticisms, Google has made a remarkable comeback in the AI field.
- The company's invention of the transformer architecture has played a crucial role in shaping modern AI models.
- Google is now at the forefront of the new AI race, surpassing its competitors.
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VentureBeat
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Google’s ‘world-model’ bet: building the AI operating layer before Microsoft captures the UI
- Google is accelerating its AI efforts with a focus on developing a universal assistant and AI operating system, known as the 'world model.'
- The company aims to outpace competitors by translating AI research into products quickly and efficiently.
- Google processes 480 trillion tokens per month, reflecting significant momentum in AI development and adoption.
- The concept of 'world model' involves creating AI that understands real-world dynamics and simulates experiences.
- Google is striving to build a universal AI assistant that integrates personal context and anticipates user needs.
- New developer tools like Gemini 2.5 Pro and AI Studio are key components in Google's AI strategy.
- The AI offensive is a race against time and competitors, especially to protect Google's search advertising business.
- Microsoft, OpenAI, and Amazon are significant competitors in the AI landscape, each advancing in their respective areas.
- Google's vision for AI and its 'world model' will be discussed at the VentureBeat's Transform 2025 event.
- The success of Google's AI ambitions hinges on execution speed, integration of technologies, and regulatory challenges.
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14 Likes
TechDigest
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Live facial recognition to become commonplace, M&S boss went into shock over cyber attack,
- Live facial recognition technology is expected to become more common in England and Wales, with the number of faces scanned doubling to nearly 5 million in the last year.
- Marks & Spencer boss experienced shock over a cyber attack that disrupted the company's computer systems.
- Xiaomi introduces the YU7 electric SUV, positioned to compete with Tesla Model Y, with impressive design and range.
- A hacker claims to have obtained 1.2 billion user records from Facebook, containing sensitive personal information.
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Dev
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Should You Copy Production Data to Lower Environments in Power Platform?
- Copying production data into lower environments in Power Platform may seem like a convenient way to validate functionality and test performance, but it comes with significant risks.
- Risks of copying production data include exposure of sensitive customer data, unintended communications that can impact real customers, data storage limitations, and performance issues in sandbox instances.
- While there are benefits to copying production data such as realism, debugging accuracy, customer journey validation, and performance benchmarking, the risks of PII exposure, live comms, storage overload, and compliance breach must be carefully considered.
- Recommendations include using tools like the Configuration Migration Tool, scrubbing PII during data export, disabling flows and journeys before importing, and creating realistic test environments without jeopardizing data security.
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Dev
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Exploring the New Windows Server 2025 – What's Next for IT and DevOps Pros?
- Windows Server 2025 brings enhanced cloud integration and hybrid capabilities with Azure Arc, simplifying workload management across different environments.
- The new version offers native Kubernetes support, streamlining containerized application deployment and improving infrastructure scalability.
- Security enhancements in Windows Server 2025 include Zero Trust principles and AI-driven threat detection, enhancing proactive security measures.
- Performance improvements with support for next-gen hardware like ARM-based processors and quantum-tuned compute options, along with faster data access and storage enhancements.
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Siliconangle
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AI budgets are hot, IT budgets are not
- Many enterprises are still unsure about the benefits of AI investments versus historical IT initiatives like ERP, data warehousing, and cloud computing.
- ETR's data shows a shift towards building in-house AI applications, with 83% of IT decision makers planning to increase spend on AI app/dev in 2025.
- There is a consensus across different buyer types on expanding budgets for custom AI workloads to accelerate time-to-value.
- Enterprises are still in proof-of-concept or early production stages indicating a multi-year investment wave in AI application development.
- Geopolitical tension and shifting policy frameworks are not derailing enterprise AI agendas, with more firms proceeding cautiously than slowing down adoption.
- ROI for AI projects lags with 27% of respondents yet to see tangible returns, indicating enterprises are still in experimentation mode rather than harvesting immediate benefits.
- C-suite executives rank AI initiatives as the second-most vulnerable category to cuts, next to outsourced IT services, highlighting the potential vulnerability of experimental AI funding.
- AI budget growth expectations have retreated, indicating a cautious sentiment towards IT spending due to economic uncertainties and geopolitical unrest.
- Policy uncertainty is causing executives to tap the brakes on net-new IT projects, with 71% acknowledging some form of pullback due to uncertainty.
- Enterprise adoption of specific AI foundation models shows OpenAI's GPT leading in mindshare, with Microsoft's Azure OpenAI Service being widely adopted.
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TechJuice
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Microsoft’s Aurora AI Can now Predict Hurricanes Accurately
- Microsoft has introduced Aurora, an AI model that can predict multiple atmospheric phenomena, including hurricanes, typhoons, and air quality.
- Aurora has outperformed established forecasting centers like the US National Hurricane Center in predicting tropical cyclone tracks.
- The AI model accurately predicted Typhoon Doksuri's landfall in the Philippines four days in advance, while official forecasts got it wrong.
- Aurora is significantly faster than traditional numerical weather prediction systems, producing forecasts in seconds rather than hours.
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9 Likes
VentureBeat
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The battle to AI-enable the web: NLweb and what enterprises need to know
- Anthropic’s Model Control Protocol (MCP), Google‘s Agent2Agent, and LLMs.txt are protocols emerging for AI-enablement, focusing on making websites accessible for AI.
- Microsoft’s NLWeb, linked to the first-generation web protocols, allows easy integration of AI-powered conversational interfaces, essentially transforming websites into AI apps.
- NLWeb utilizes existing structured data formats like RSS, enabling websites to become AI-powered through a process that leverages modern AI technologies.
- NLWeb simplifies the integration of AI capabilities on websites by processing structured data, enhancing it with external knowledge using LLMs, and creating a universal natural language interface for users and AI agents.
- Different AI protocols such as Google’s Agent2Agent and LLMs.txt serve specific purposes like agent communication and improved access to web content, distinct from NLWeb’s focus.
- NLWeb offers advantages in controlling how AI systems interpret website content and interact, providing better navigation and understanding.
- Enterprises like Chicago Public Media, Eventbrite, and O’Reilly Media are already leveraging NLWeb to enhance their websites and AI capabilities.
- NLWeb presents a valuable opportunity for enterprises to optimize internal AI capabilities for tasks like data retrieval and content understanding.
- While NLWeb is in early stages, leading-edge companies can pilot it for internal use, but substantial adoption may still take a few years to mature.
- Enterprise AI leaders should consider NLWeb as a crucial technology for AI-enabling their websites, paving the way for enhanced user experience and AI interaction.
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VentureBeat
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The 3 biggest bombshells from this week’s AI extravaganza
- Microsoft, Google, and Anthropic made significant AI-related announcements this week during their respective developer conferences.
- Microsoft introduced a new standard, Model Context Protocol (MCP), to enable different AI agents using different large language models to communicate with each other, advancing agentic AI capabilities.
- Anthropic's latest large language model, Claude 4, offers impressive improvements in marathon runtimes and coding capabilities, solidifying its position in the software engineering community.
- Google's introduction of AI Mode for search at IO 2025 signifies a significant change that could impact the way businesses approach search engine optimization and online information discovery.
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21 Likes
Windows
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Announcing Windows 11 Insider Preview Build 27863 (Canary Channel)
- Windows 11 Insider Preview Build 27863 is released to the Canary Channel with post-quantum cryptography support and various fixes.
- Changes include adding ML-DSA algorithm support, fixing Windows Sandbox launch error, and addressing app crashes.
- Known issues include loss of Windows Hello pin on new Copilot+ PCs, Task Manager search not working, and non-responsive pen input.
- Insiders in the Canary Channel should expect early platform changes, feedback-driven features, and may need a clean install to switch channels.
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Windows
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Announcing Windows 11 Insider Preview Build 26120.4161 (Beta Channel)
- Windows 11 Insider Preview Build 26120.4161 (KB5058515) is being released to the Beta Channel for Windows Insiders on Windows 11, version 24H2.
- New features like Copilot+ PC experiences and Microsoft 365 text actions in Click to Do are being introduced in this build.
- Users can now draft with Copilot in Word by selecting recognized text and choosing the 'Draft with Copilot in Word' action.
- Lock screen widgets with customization options are being expanded, allowing users to add, remove, and rearrange widgets like Weather, Watchlist, Sports, and Traffic.
- A new PC-to-PC migration experience and visual updates in settings have been rolled out, alongside fixes for Start menu, Task Manager, Narrator, and Voice Access.
- Known issues include build version display error after PC reset, Virtualization Based Security requirement, and Xbox Controller bugchecks.
- Windows Insiders are reminded to provide feedback in the Feedback Hub and can turn on toggles for receiving latest updates in the Beta Channel.
- Multiple dashboards in Widgets and recommendations from Microsoft Store in 'Open with...' dialog are among the changes and improvements in this build.
- Features in Beta Channel builds may not all be released to the public, and some experiences may change or get removed based on feedback.
- Accessibility features like Recall and Click to Do may have limitations during preview with Windows Insiders.
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18 Likes
TechCrunch
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Microsoft says its Aurora AI can accurately predict air quality, typhoons, and more
- Microsoft has developed the Aurora AI model that can accurately predict air quality, hurricanes, typhoons, and other weather-related events.
- Aurora has been trained on more than a million hours of data from various sources and can make predictions with greater precision and speed compared to traditional meteorological methods.
- The AI model, Aurora, outperformed expert predictions by forecasting Typhoon Doksuri's landfall in the Philippines four days in advance and successfully predicted the 2022 Iraq sandstorm.
- Microsoft has made the source code and model weights of Aurora publicly available and is incorporating its AI modeling into the MSN Weather app for hourly forecasts, including cloud predictions.
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Arstechnica
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Desktop Survivors 98 is more than just a retro Windows nostalgia trip
- Desktop Survivors 98 is a new Vampire Survivors-style 'bullet heaven' autoshooter that evokes late '90s Windows aesthetics.
- The game's low-res, 256-color presentation captures the feel of the '90s computer environment.
- Desktop Survivors 98 features old-school icons like My Computer, Calculator, Minesweeper, and Search, resembling classic Microsoft tile sets.
- Players are drawn in by the nostalgic visuals but are kept engaged by the intriguing mouse-controlled gameplay.
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The Verge
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Microsoft employee bypasses ‘Palestine’ block to email thousands of staff in protest
- A Microsoft employee bypassed a block on mentions of 'Palestine,' 'Gaza,' and 'Genocide' to email thousands of staff in protest.
- Nisreen Jaradat, a senior tech support engineer at Microsoft, sent an email expressing frustration with the treatment of Palestinians within the company.
- Jaradat's email called on Microsoft employees to sign a petition by the No Azure for Apartheid (NOAA) group to end contracts with the Israeli government.
- The employee's action highlights tensions within Microsoft regarding the Israel-Palestine conflict and the company's business relationships.
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