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Dev

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Microsoft Teams IVR System (Sales) vs. Contact Centre: Choosing the Right Solution for Your Business

  • Microsoft Teams offers IVR capabilities through its Auto Attendant feature, but businesses with complex needs might prefer integrating a full contact center solution.
  • Teams' Auto Attendant allows callers to navigate menus, enabling efficient call routing without human intervention.
  • Advantages of Teams' IVR include cost-effectiveness, simplified setup, and basic call routing.
  • Limitations of Teams' IVR include limited functionality and scalability issues for larger enterprises.
  • Integrating a contact center solution with Teams offers advanced call routing, omnichannel support, CRM integration, and real-time analytics.
  • Considerations for contact center integration include costs, complexity, and deployment timelines.
  • Best practices for IVR and contact center implementation include keeping menus simple, providing live agent access, using clear language, updating scripts regularly, and monitoring performance.
  • Choosing between Teams' IVR and a contact center solution depends on the organization's needs; small businesses may find Teams sufficient, while larger enterprises should consider a dedicated contact center.
  • Contacting the appropriate solution providers for guidance can help businesses make informed decisions.

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Siliconangle

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Sedai raises $20M to optimize cloud environments with AI agents

  • Sedai Inc. has raised $20 million in a Series B funding round led by Atlantic Vantage Point, with participation from Norwest, Sierra Ventures, and Uncorrelated Ventures.
  • The startup has experienced a sevenfold revenue growth, offering a platform that uses AI agents to optimize cloud environments, reducing costs by up to 65% for Kubernetes clusters.
  • Sedai's software minimizes hardware underutilization by selecting the most efficient instance types.
  • The platform highlights discounts for long-term instance rentals to help lower cloud expenses and prevent budget overruns from hardware spikes.
  • Sedai's AI models anticipate traffic spikes to ensure application availability, while also identifying risks in new software updates.
  • The platform functions as an analytics tool, allowing finance teams to track cloud spending by team, project, and service.
  • Sedai manages over $1.2 billion in cloud spend, performing 25 million autonomous actions in customers' production environments.
  • The company plans to invest the funding in product development, focusing on optimizing graphics card clusters and large language model applications.
  • An AI tool for managing deployments of cloud data platforms like Snowflake is also in the works, with an expansion of the go-to-market team.
  • Sedai's customer base includes Palo Alto Networks Inc., HP Inc., and other major tech firms.
  • The platform aims to make cloud environments more cost-efficient and reliable, with plans for enhancing AI capabilities in cloud management.
  • Sedai has a strong focus on improving cloud optimization and cost-efficiency for enterprises.
  • The funding will drive innovation in product features for optimizing various cloud applications and platforms.
  • The company emphasizes the importance of AI-driven solutions for managing cloud environments effectively and economically.
  • Sedai's growth strategy includes expanding its product offerings and enhancing its market presence.
  • The company's aim is to continue developing AI tools that provide value to customers and improve cloud operations.
  • The newly raised funding will be directed towards expanding product capabilities and investing in AI technologies.

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Startup Story

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SAVEIT and FHLE Join Hands to Power Digital Donations and CSR Impact Across India

  • AffluenceIT Fintech Private Limited, the parent company of SAVEIT, partners with The Foundation for Health and Learning Empowerment (FHLE) in a five-year MoU to enhance digital donations and CSR impact in India.
  • SAVEIT, a digital savings and rewards platform, integrates digital donations through FHLE to enable users to contribute to high-impact programs like healthcare, education, and disaster relief.
  • Users can donate via UPI, net banking, debit/credit cards, or digital wallets within the SAVEIT app, with donations eligible for 80G tax exemptions and accompanied by updates on fund utilization.
  • FHLE, a trusted nonprofit partner, will execute SAVEIT's CSR projects across India, managing operations, documentation, and reporting to ensure measurable social impact.
  • The collaboration includes awareness campaigns, donation drives, and features like donation-linked SAVEIT Coins and impact dashboards to bridge savings with social contributions.
  • The five-year agreement aims to create a scalable CSR model for expanding SAVEIT and FHLE's presence in Tier 2 and Tier 3 cities, with plans to integrate causes within the app and explore government partnerships.
  • This partnership signifies a move towards compassionate capitalism, with SAVEIT users soon able to support FHLE initiatives seamlessly, emphasizing transparent and impactful giving practices.

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Inc42

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Jio Eat Scam: Fraudsters Using Reliance Brand Name To Dupe Customers

  • Fraudsters are using a fake website named 'Jio Eat' to scam people by offering food delivery services under the Reliance Jio brand.
  • The website falsely claims to be associated with Reliance Retail and offers food delivery in various cities at a discounted rate.
  • Users are being deceived by inflated order values once they place an order through the platform.
  • Jio Eat website claims to offer food items up to INR 500 for INR 99 with free delivery, attracting unsuspecting customers.
  • The platform pretends to deliver from popular quick service restaurants and displays policies to appear authentic.
  • Fraudsters send higher order confirmation OTPs than the actual order amount, tricking users into unknowingly making large payments.
  • Several complaints have surfaced on social media platforms regarding the scam, with users falling victim to the deceptive practices of the fake platform.
  • The fraudsters have been found promoting the fake Jio Eat platform through YouTube advertisements.
  • Despite the complaints and awareness, the fake platform has been operational for about 10 days, preying on unsuspecting customers.
  • Inc42 has reached out to Reliance Retail for comments on the fraudulent activities, with further updates expected.
  • The situation is ongoing, and further developments regarding actions against the scam are awaited.
  • The fraudulent use of the Reliance brand name to dupe customers through the Jio Eat scam is a concerning issue in the digital space.
  • It is crucial for users to remain vigilant and verify the authenticity of websites before making any online transactions.
  • The story will be updated as more information becomes available.
  • Inc42 Media is closely monitoring the situation and will provide updates on the matter.
  • Inc42 has sought responses from Reliance Retail, and any developments from the company will be included in the story.

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SiliconCanals

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Pinterest in 3D? Studio555 lands €4M to build the TikTok of interior design

  • Studio555, a Nordic technology company, secures €4M in seed funding to develop a playable interior design app combining gaming mechanics with design innovation.
  • Founded in 2023 by CEO Joel Roos, CTO Stina Larsson, and CPO Axel Ullberger, the startup aims to lower barriers to entry in interior design by creating an intuitive, visually immersive platform requiring no technical expertise.
  • The funding will support product development, team expansion, and market entry across Europe and the US before the planned 2026 app launch.
  • The round is led by HOF Capital and Failup Ventures, with participation from gaming industry veterans like Timo Soininen, Mikko Kodisoja, and Riccardo Zacconi.
  • The founding team combines extensive gaming and design experience from companies such as King, EA, and Rovio, aiming to merge gaming expertise with design innovation.
  • Studio555 introduces a simplified, immersive environment where users can create, explore, and personalize interior spaces, targeting interior design enthusiasts and casual gamers.
  • CEO Joel Roos envisions reimagining interior design as open-ended, playful, and personal, creating a unique category for creative expression with the new funding.
  • CTO Stina Larsson emphasizes the team's solid engineering mindset in delivering a high-performance creative platform for Studio555.
  • Investor Timo Soininen praises Studio555 for applying their global hit-building experience to create something fresh like Pinterest in 3D meets TikTok but for interiors.
  • Co-founder and CPO Axel Ullberger highlights the aim to redefine the digital interior experience by bringing gaming magic into interior design with Studio555.
  • Investor Topias Soininen sees Studio555 as pioneering a new category where creativity, self-expression, and play intersect in a unique way.

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Alleywatch

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The Weekly Notable Startup Funding Report: 6/16/25

  • The notable startup funding report for the week ending 6/14/25 highlights funding rounds for various startups, including Landbase, Outset, Nominal, and others.
  • Tastewise, based in New York, raised $50.0M for its consumer intelligence platform for food brands.
  • PostHog, a San Francisco company, secured $70.0M for its open-source product building platform.
  • VODA.ai, located in Boston, received $10.0M for its AI services in the water utility market.
  • Guardz, a cybersecurity company in Miami, raised $56.0M for its detection and response platform.
  • Glean, based in Palo Alto, secured $150.0M for its AI-powered search engine software for enterprises.
  • Linear, from San Francisco, raised $82.0M for its bug tracking and software development management platform.
  • Commons Clinic in Los Angeles received $26.0M for its multi-specialty clinic offering surgical care.
  • Gecko Robotics in Pittsburgh raised $125.0M for its AI and robotics technology services for industry applications.
  • Bolo AI, headquartered in Palo Alto, secured $8.1M for its AI knowledge platform for heavy industries.

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Medium

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“What Do You Believe That Nobody Else Does?” – Why Sport Is the Next Venture Capital Platform

  • Sport is predicted to become the launching platform for future companies, with sponsorships transitioning to equity and sport evolving into a capital source.
  • Media-for-equity, a funding model gaining momentum, involves media companies exchanging advertising slots for startup equity.
  • Startup costs are decreasing, but customer acquisition costs are rising, prompting startups to seek distribution partnerships.
  • The author suggests that a similar media-for-equity concept could be applied to the sports industry.
  • The proposal envisions startups offering equity to sports clubs in exchange for branding, endorsements, and content collaborations.
  • The global sports sponsorship market is valued at $71 billion, presenting a significant opportunity for innovation and investment.
  • The integration of sports and venture capital could create a new asset class and foster partnerships in various sectors.
  • Potential models include venture lenders for clubs, sport-equity funds, sponsorship brokers, athlete influencer deals, data platforms, and consultancy services.
  • Sport's unique characteristics make it an ideal platform for launching and growing companies in today's attention economy.
  • The author believes that sport will play a key role in the future of venture capital and anticipates the rise of the 'sport-for-equity' model.

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Startup Pedia

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Chinese tech giants tap India as export base for US, Africa, West Asia

  • Chinese tech giants like Oppo, Realme, and Hisense are now exporting products from their Indian plants to the US, Africa, and West Asia.
  • India is becoming an export base for these companies, previously supplied by China and Vietnam, as the Indian government promotes local manufacturing.
  • Oppo reported ₹272 crore in export revenue in FY24, while Realme reported ₹114 crore.
  • Hisense Group plans to ship televisions and white goods from India to West Asia and Africa next year.
  • Chinese electronics companies are focusing on local partnerships to diversify their supply chain.
  • Lenovo and Motorola are exporting servers, laptops, and smartphones assembled in India.
  • Companies like Dixon Technologies are increasing capacity to meet overseas orders for Itel, Tecno, Infinix, and Transsion brands.
  • Haier, Vivo, OnePlus, and Xiaomi are also exploring export partnerships from India.
  • India's smartphone exports have increased by 55% in FY25.
  • The trend signifies a shift towards India as a manufacturing and export hub for Chinese tech companies.

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Startup Story

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Bengaluru-Based F&B Startup Nuvie Raises $450K in Pre-Seed Round to Reimagine Healthy Indulgence

  • Bengaluru-based F&B startup Nuvie raises $450,000 in a pre-seed round led by PedalStart and prominent angel investors.
  • Nuvie, founded by ex-Cult.fit leaders Prashant Paliwal and Hem Narayan, focuses on creating indulgent yet health-conscious snacks and drinks.
  • The startup aims to bridge the gap between taste and nutrition with products like protein-rich milkshakes and chocolates.
  • Funds raised will be used for product development, branding, content creation, distribution, and growth acceleration.
  • Nuvie leaders express excitement about raising capital to innovate healthy eating for consumers.
  • PedalStart co-founders highlight Nuvie's potential in the nutritious food market due to its innovative and tasty offerings.
  • Nuvie has gained early success with monthly revenues exceeding ₹10 lakh and plans to launch new protein-infused products.
  • The startup's products are available in premium retail stores, gyms, and quick-commerce platforms like Blinkit and Big Basket.
  • Nuvie is looking to close CY 2025 with an annual revenue run rate of ₹10 Cr, capitalizing on India's health trend.
  • The brand aims to make health enjoyable and effortless by offering protein-rich alternatives for a sustainable lifestyle.

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TechSpark

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Silicon Gorge Profiles: LevelTech

  • LevelTech provides a real-time player rating system for sports like squash, padel, and badminton, aiming to help players find fair competition and play at the right level.
  • The company focuses on solving the problem of players struggling to find competitive games and organizers lacking fair competition tools by offering accurate and accessible ratings for every player.
  • LevelTech's uniqueness lies in their specialization in player ratings, with algorithms for various play types and cross-region play, trusted by federations, clubs, and players globally.
  • They are proud of becoming the global standard in squash, acquiring over 10,000 paying users, launching successfully in British padel, and securing an Innovate UK Smart Grant.
  • Currently raising £350k to fuel growth across various sports, LevelTech aims to accelerate user acquisition, expand into new sports, and establish partnerships before a larger funding round later.
  • Support from organizations like Innovate UK and SETsquared, commercial partners, and user feedback have been instrumental in LevelTech's journey.
  • To find out more about LevelTech, visit www.leveltech.io or follow them on LinkedIn for updates.

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Inc42

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InCred Money Forays Into Retail Broking With Stocko Acquisition

  • InCred Money, part of InCred Group, is entering retail broking by acquiring South Asian Stocks Limited, known as Stocko.
  • Stocko, based in Delhi, will be rebranded as InCred Stocko post regulatory approvals, with its team joining InCred Money.
  • Financial terms of the acquisition have not been disclosed.
  • This move allows InCred Group to offer equities and derivatives trading, broadening its services to include retail broking.
  • InCred aims to create a financial ecosystem covering lending, asset management, capital markets, and retail investing, supported by technology.
  • InCred's founder Bhupinder Singh sees Stocko as a platform with significant volume that can be enhanced with technology and customer-centric approach.
  • Stocko, established in 2013, caters to active traders and retail investors, providing trading options across various instruments with a starting order cost of INR 2.99.

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Eu-Startups

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Swedish app developer Studio555 raises €4 million for app that merges interior design with gaming

  • Swedish app developer Studio555 raises €4 million in Seed funding to launch a playable app merging interior design with gaming.
  • Funding round co-led by HOF Capital and Failup Ventures, with participation from industry figures like Timo Soininen, Mikko Kodisoja, and Riccardo Zacconi.
  • Joel Roos, CEO of Studio555, aims to reimagine interior design as open-ended, playful, and personal.
  • Studio555 founded in 2023 by Swedish-Finnish team at the intersection of gaming and design with experienced team members from companies like King, EA, and Rovio.
  • The incoming app offers a simplified and immersive environment for users to create, explore, and personalize interior spaces without technical knowledge.
  • App set to lower entry barriers to interior design and cater to both interior enthusiasts and casual gamers.
  • Playable app for interior design set to launch in 2026, providing a playful experience in interior design.
  • Investor Timo Soininen sees Studio555 as a blend of Pinterest in 3D meets TikTok for interiors.
  • Riccardo Zacconi, Investor and Co-founder of King, praises the team's creativity, technical competence, and execution focus.

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Economic Times

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Rapido, Ola, Uber change bike taxi to parcel delivery service on app

  • Rapido, Ola, and Uber have halted bike taxi services in Karnataka to comply with a court directive, switching to parcel delivery services instead.
  • Uber's bike-taxi option is now 'moto courier', while Rapido and Ola have integrated parcel delivery options on their platforms.
  • Speculation arose that the change to parcel delivery is a tactic to work around the ban on bike taxis.
  • Users have commented on the companies' strategy, with concerns about transparency.
  • Rapido expressed willingness to adhere to the law and is collaborating with the government on reinstating bike taxis.
  • Around 50,000-60,000 gig workers in Karnataka could be affected by the ban on bike taxi services.
  • Union leaders have expressed concerns about the potential impact on gig workers' jobs due to the shift to parcel delivery services.

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ISN

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Fintech startup Aspora raises $53 million to transform banking for global Indians

  • Fintech startup Aspora, focused on reimagining banking for immigrants, raises $53 million in Series B funding led by Sequoia and Greylock.
  • The funding round also saw participation from Quantum Light Ventures and existing investors like Hummingbird Ventures, Soma Capital, Global Founders Capital, and Y Combinator.
  • Aspora, formerly known as Vance, targets global diasporas, starting with non-resident Indians (NRIs), aiming to provide tailored financial solutions.
  • Founded in 2022, Aspora offers services for money remittance, investments, banking, and financial products globally.
  • The startup operates in the UK, UAE, and EU, and plans to expand into the US, Canada, Australia, and Singapore.
  • Aspora claims to provide zero-fee transfers in the UAE with exchange rates aligned with Google.
  • The recent funding will accelerate Aspora's mission to build a global financial ecosystem for diaspora communities, serving 250,000 users.
  • Notable angel investors backing Aspora include Balaji Srinivasan, Sundeep Jain, Prasanna Sankar, and Chad West.
  • Sequoia Capital partner Luciana Lixandru praises Aspora for modernizing diaspora banking and creating new opportunities for immigrants worldwide.
  • The Series B funding round signifies Aspora's growth, with its transaction volume surging from $400 million to over $2 billion in the last six months.

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Insider

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This SpaceX alumni-founded startup raised $10 million in 36 hours

  • SpaceX alumni-founded startup AndrenaM, focused on maritime technology analysis, raised $10 million in seed funding in just 36 hours, showcasing investor interest in defense tech.
  • AndrenaM uses AI to analyze sonar data for real-time underwater insights, modernizing traditional defense tools like hydrophones that detect submarines.
  • Co-founders Matej Cernosek and Alex Chu, both from a tech background, started the company in Hawthorne, California, with a vision to secure oceans with a distributed sonar mesh network.
  • First Round Capital led the seed funding round, joined by other investors like Also Capital, Long Journey, Homebrew, and Colorado School of Mines Venture Fund.
  • AndrenaM's team, with expertise from SpaceX and defense tech giants, is developing machine learning software to process acoustic data and deliver real-time insights.
  • The startup plans to build its own buoys integrated with its technology to reduce costs and improve data gathering for algorithm training.
  • Investor Meka Asonye of First Round Capital was impressed by AndrenaM's progress, flying to meet the team and offering funding for their deployed technology and commercial potential.
  • AndrenaM will double its team size to 16 employees, focusing on hiring software engineers, and has purchased a boat for hardware assembly and deployment.
  • Matej Cernosek's motivation for building a national security startup stems from his family's immigrant background, aiming to make a significant impact for the United States.

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