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Uber accused of increasing cab prices when user's phone battery is low: Report

  • Uber is reportedly increasing prices for customers with low battery levels, according to a report in Belgian newspaper Derniere Heure.
  • The investigation found that some users in Brussels claimed to have seen varied prices for the same trips depending on their phone battery percentage.
  • Derniere Heure conducted an experiment using two iPhones with different battery percentages, revealing a significant price difference for the same trip.
  • Uber denied the claims, stating that the app does not measure a user's battery level to calculate the price of a trip, and that dynamic pricing is based on demand and supply factors.

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Uber drivers reveal top reasons for giving passengers low ratings

  • Uber drivers reveal reasons for giving passengers low ratings - Loud friends, leaving crumbs, and loading the car with bags might be why.
  • Loading luggage and taking time to load and unload it can cause drivers to lose money and lead to lower ratings, says an anonymous driver.
  • Bad manners in the car, such as slamming doors and banging suitcases, could bring down a passenger's rating, says a driver who has driven for the company for 15 months.
  • Tipping more can improve rider ratings, according to some Uber drivers - "even just a few dollars every ride".

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