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Uber News
TechCrunch
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Uber customers can now earn Delta SkyMiles from rides or deliveries
- Delta SkyMiles members in the US can now earn points by riding with Uber or using Uber Eats.
- The partnership aims to strengthen Uber's presence in airport travel, a lucrative segment for the company.
- Customers can earn 1 mile per dollar on Uber Eats, airport rides on UberX, and 2-3 miles per dollar on premium rides and advance bookings.
- Integration extends to flight booking through the Fly Delta app and WiFi passengers receiving discounts for Uber rides upon landing.
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The Verge
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Uber users can now earn miles with Delta Air Lines
- Delta SkyMiles members can now earn miles through Uber rides and food delivery.
- Customers can earn one mile per dollar spent on UberX rides to the airport.
- Delta customers can book Uber rides through the airline's app and receive special offers.
- Uber has launched an airport shuttle service in Atlanta with plans for expansion.
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Silicon
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FTC Sues Uber Over ‘Deceptive’ Subscription Practices
- The US Federal Trade Commission has sued ride-hailing company Uber over deceptive subscription practices.
- Uber allegedly used deceptive billing practices for its Uber One subscription program and made it difficult for users to cancel.
- The FTC claimed that Uber charged customers without their consent and provided false information about discounts.
- Uber called the complaint based on misunderstandings and stated that sign-up and cancellation processes are clear and simple.
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Pymnts
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FTC Lawsuit Targets Uber’s Subscription Service, Alleging Deceptive Practices
- The Federal Trade Commission filed a lawsuit against Uber, accusing the company of deceptive billing and cancellation practices.
- The FTC's complaint focused on the Uber One subscription service, claiming that Uber charged consumers without their consent and failed to provide promised savings.
- The agency also alleged that Uber made it difficult for users to cancel the service.
- In response to the lawsuit, Uber stated that its processes comply with the law and that sign-up and cancellation procedures are clear and simple.
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Androidauthority
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The FTC just called out Uber’s dark patterns in a new lawsuit
- The Federal Trade Commission (FTC) has filed a lawsuit against Uber for alleged deceptive practices pertaining to its Uber One subscription service.
- The complaint accuses Uber of enrolling users without clear consent and implementing a difficult cancellation process.
- Uber denies wrongdoing, while the FTC seeks financial penalties and an end to such tactics.
- The FTC claims that Uber misleads users with unclear subscription costs and hides terms in hard-to-read text.
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TechCrunch
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Feds accuse Uber of charging customers for subscriptions without consent
- The Federal Trade Commission filed a lawsuit against Uber, accusing the company of charging customers for its Uber One subscription service without their consent.
- The FTC also alleges that Uber failed to deliver the savings promised in its subscription service and made it difficult for users to cancel.
- Uber denies any wrongdoing and accuses the FTC of rushing the investigation process and basing its claims on unvetted allegations.
- The FTC's complaint alleges that Uber automatically charged consumers for the subscription, made it extremely difficult to cancel, and obscured material information about the service.
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The Verge
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Image Credit: The Verge
Uber accused of signing up and charging subscription customers without consent
- The Federal Trade Commission (FTC) has filed a lawsuit against Uber, accusing the company of enrolling customers in its Uber One subscription service and charging them without their consent.
- The FTC alleges that Uber used deceptive billing and cancellation processes and made it difficult for customers to cancel the subscription service.
- According to the FTC, Uber used difficult-to-read text and deceptive savings promises to lure people into the subscription service.
- Uber denies the allegations, stating that its sign-up and cancellation processes are clear and follow the law.
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The Verge
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Image Credit: The Verge
Surge pricing, the scourge of ridehailing, is evolving for the robotaxi era
- Surge pricing, a controversial innovation in ridehailing, is now being used by robotaxi companies.
- Uber and Lyft justify surge pricing by attracting additional drivers, but it doesn't apply to driverless vehicles.
- Waymo, a robotaxi company, implements surge pricing during peak times.
- Riders with robotaxi services have to pay extra or look for alternative transportation options.
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Pymnts
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Pershing Square CEO Bill Ackman Suggests Hertz-Uber Partnership on Autonomous Vehicles
- Pershing Square CEO Bill Ackman suggests Hertz-Uber partnership for autonomous vehicles.
- Ackman believes combining Hertz's fleet, maintenance expertise, and global presence with Uber's utilization and profitability capabilities would be a strong collaboration.
- Uber CEO Dara Khosrowshahi shows interest in expanding the partnership with Hertz.
- Hertz CEO Gil West encourages employees and acknowledges the potential profitability of the car rental company.
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Insider
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The CEO of Uber says not enough of his employees know how to use AI: 'Absolute necessity' within a year
- Uber CEO Dara Khosrowshahi says not enough employees know how to use AI constructively.
- Khosrowshahi believes AI should be seen as a tool for everyone, not just a 'tech thing'.
- Uber will implement training programs to teach employees how to use AI effectively.
- Khosrowshahi says learning to use AI will be an 'absolute necessity' at Uber within a year.
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Blackenterprise
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Black Market Facebook Groups Selling Rideshare Accounts Without Background Checks
- Black market Facebook groups are offering rideshare accounts to bypass background checks.
- Research identifies at least 80 Facebook groups facilitating the buying, selling, and renting of rideshare accounts.
- These black market groups may allow individuals to bypass background checks and license requirements, endangering user safety.
- Uber and DoorDash take strong actions to combat fraudulent accounts and account sharing.
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Siliconangle
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Lyft to acquire European mobility platform FreeNow for $197M
- Lyft is set to acquire European mobility platform FreeNow for $197 million in cash.
- FreeNow, previously owned by the BMW Group and Mercedes-Benz Mobility, covers nine European countries and over 150 cities.
- The acquisition will expand Lyft's total addressable market and increase gross bookings by approximately $1.14 billion.
- The deal is expected to close in the second half of this year, subject to customary closing conditions.
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TechCrunch
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India’s Uber-rival BluSmart appears to suspend service in wake of EV loan probe
- BluSmart, India’s all-electric cab-hailing startup, appears to have suspended service in some cities amid a probe into Gensol Engineering.
- BluSmart had been operating in Delhi-NCR, Bengaluru, and Mumbai, but no longer shows available slots to many riders.
- The suspension of BluSmart's service comes after the market regulator launched an investigation into Gensol Engineering, which shares co-founders with BluSmart.
- BluSmart had disclosed impressive financial growth and had raised $25 million in funding prior to the suspension of its service.
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Medium
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A Star Idea for Bolt: Empowering Riders with Relevant Information
- The author shares an idea to empower riders with relevant information in the Bolt app.
- Qualitative data collected from users reveal the need for clearer communication and additional information in ride options.
- Comparison with Uber's UI shows a slightly better design but still lacks clear descriptions of car features.
- The author suggests implementing driver ratings as an important addition to the app.
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Pymnts
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Uber and Waymo Begin Taking Sign-Ups for Atlanta Robotaxi
- Uber has launched an 'interest list' for riders in Atlanta to sign up for its robotaxi service.
- The service is a result of Uber's years-long partnership with Waymo.
- Riders will have the opportunity to travel across 65 square miles of Atlanta with autonomous vehicles operated by Waymo.
- Customers will pay the same rates as UberX, Uber Green, Uber Comfort, or Uber Comfort Electric when matched with a Waymo vehicle.
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