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JPMorgan Chase CEO Jamie Dimon on work-life balance: ‘it's your job, it's not our job’

  • JPMorgan Chase CEO Jamie Dimon emphasizes personal responsibility for work-life balance, stating individuals must prioritize their well-being over expecting companies to manage it.
  • He stresses efficient time management and smart work practices, citing personal routines like varied reading speeds and scheduled tasks. Dimon acknowledges company support with resources but insists employees must maintain their own health and relationships.
  • The viral clip from an Economic Club of New York event underscores his views on individual accountability amidst debates over corporate roles in employee welfare.

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6 Must-Have Skills for Technology Managers

  • Business Acumen: Tech managers must grasp financial impacts and customer needs to deliver impactful solutions.
  • Decision Making: Ability to make strategic trade-offs balancing development time and quality.
  • Coaching: Skills in motivating teams and placing talent effectively.
  • Collaboration: Fostering teamwork across diverse disciplines is crucial.
  • Relationship Management: Essential for gaining support and communicating effectively with stakeholders.
  • Data Literacy: Proficiency in interpreting data for strategic insights and innovation.

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The No. 1 question to ‘always’ ask in a job interview, from a career expert

  • In job interviews, asking "What does success look like in the first 90 days of this role?" can set you apart. It shows proactive interest in understanding expectations and challenges, crucial for assessing fit.
  • This query prompts clarity on tasks, work culture, and performance metrics, aiding your preparation and decision-making. Vague or evasive responses may indicate high stress or unclear role definitions.
  • Andrew McCaskill, a LinkedIn expert, highlights its value in mirroring employer priorities and preparing for subsequent interviews. For job seekers aiming to excel in 2024, understanding these insights can significantly enhance interview strategy and job suitability assessments.

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Paytm’s Vijay Shekhar Sharma cheers Deepinder Goyal as camaraderie adds fizz to Zomato’s 16th anniversary ad

  • Zomato celebrated its 16th anniversary with a special ad, shared by Paytm CEO Vijay Shekhar Sharma, showing camaraderie.
  • While Deepinder Goyal, CEO of Zomato, the “Company Pramukh,” expressed gratitude to everyone who has been part of Zomato's journey, Sharma posted on X: "On the 16th birthday of Zomato, heartiest congratulations to the chief Mr. Deepinder ji and all the members of his executive! 👏🏼👏🏼 May God grant us such praiseworthy advertisements always 🤗"
  • Zomato offered an exclusive Zomato Gold membership at ₹30 for six months to celebrate. The ad featured key executives and highlighted Zomato's growth, outperforming US-based DoorDash.

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Leah’s ProducTea

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How to build a good churn survey

  • Churn is the one thing you should get under control in B2B. But many companies underinvest in this critical tool. The author shares the process of getting started with a clean churn survey to understand what’s up in your business.
  • The most basic way to understand churn is to separate it into voluntary and involuntary first. Our questions and analysis should capture both dimensions of churn. Examples of voluntary churn are out of business and decrease in value.
  • Examples of involuntary churn are payment and technical issues. Your first iteration of a churn survey should cover those four categories. Whenever an answer gets more than 20%, sub-segment it until it stops getting more than 20%. Questions that get underrepresented kicked out to keep the churn survey lean.
  • If your churn survey has a dominant Other category, something else is happening, or your survey is badly structured, confusing, and unclear. Include a free text form in the survey to categorize the qualitative feedback as much as possible and potentially create a new question to reduce the number of selections that come from Other.
  • There are some problems that you might encounter, people who answer your surveys are always only a sample of a very specific group that has churned and the form you’re asking your questions also influences your data set.
  • The author advises using different forms such as in-app surveys, email surveys, qualitative surveys, etc. to get an accurate sample size. Understanding churn and building a good churn survey can guide you quantifiably on what to fix now and what to fix later in your business.

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What is Naked Resignation?

  • Naked resignation," also known as quitting without a job lined up, entails leaving current employment without securing a new position first.
  • While it may provide immediate relief from a stressful job, it poses significant risks. Financial instability, prolonged unemployment, and potential difficulty in re-entering the job market are primary concerns. Moreover, gaps in employment history can raise red flags for future employers.
  • It's advisable to plan financially, network strategically, and consider alternative options like seeking new roles while employed to mitigate these risks effectively. Making an informed decision ensures a smoother transition into the next career phase.

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India Inc beware! A wave of resignations may be headed your way once job market opens up

  • Corporate India may face a surge in resignations as job seekers, dissatisfied with recent appraisals, actively seek new opportunities.
  • A survey by Naukri.com found 86% of respondents looking for new jobs post-appraisals; 39% reported worse appraisals than last year. While salary remains a prime motivator (23%), learning opportunities (21%) and career advancement (20%) are increasingly important.
  • Job security (30%) tops employee priorities amid layoffs and performance scrutiny. Employers, especially in tech, face an advantage now but should prepare for increased employee turnover when the market rebounds. Flexibility, leadership quality, and well-being also influence job decisions.

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Bengaluru techie reveals 'hidden perk' of McKinsey job. It's not ‘business class tickets or 5 star hotels’

  • A senior technology consultant at McKinsey & Company, Sagar Sengupta, highlighted that the true perk of his job is not the business class tickets, five-star hotels, or unlimited food.
  • Instead, it is the unparalleled access to top-tier articles, decks, and influential business figures. In a social media post, Sengupta urged young professionals to stop showcasing office perks and focus on sharing valuable knowledge and strategies.
  • His post, aiming to shift the spotlight from material perks to intellectual benefits, received widespread praise and thousands of views on the platform X.

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AI skills shaping job market; Indeed reveals most in-demand AI jobs list

  • A recent Indeed report highlights the top AI skills for India's 2024 job market, with 42% of generative AI job postings mentioning "Machine learning."
  • The demand for Python skills follows at 40%, and core AI skills at 36%. Other essential skills include communication (23%), natural language processing (20%), and TensorFlow (19%).
  • India's AI market is projected to reach $17 billion by 2027, growing at a 25-35% CAGR. Over 85% of Indian employers expect AI to create new jobs within 1-5 years. Emphasizing skill development, companies are urged to help workers stay current with evolving AI competencies.

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Chinese employees are "selling" their bosses and colleagues online; here's why

  • In China, a new viral trend has emerged where employees list their bosses, colleagues, and jobs for sale on second-hand e-commerce platforms like Xianyu, Alibaba's site.
  • This amusing yet concerning trend sees listings for "annoying bosses," "terrible jobs," and "hated colleagues" priced between ₹4 to ₹9 lakh. One user jokingly offered her job for ₹91,000, stating it pays ₹33,000 a month.
  • Another listed a sarcastic colleague for 3,999 yuan (₹45,925). These listings, done in jest, are a way for employees to vent their frustrations without actual transactions taking place.

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Lenny's Newsletter

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Pattern Breakers: How to find a breakthrough startup idea | Mike Maples, Jr. (Founding Partner at Floodgate, ex-Product at Silicon Graphics)

  • Mike Maples Jr., founding partner at Floodgate, has studied start-ups that “breakthrough and change the world” and uncovered three ways they differ from those that don’t.
  • He’s found great start-up ideas have three essential elements: inflections that create potential for radical change, insights into how to harness these inflections for a better future, and a founder-future fit.
  • Start-up founders who break through and change the world also think and act differently. They create movements, not just products. They frame their start-up as the guide on a transformative hero’s journey, and they challenge the status quo by questioning patterns and persuading others to be open to new ways of thinking and acting.
  • One way to find a great start-up idea is to immerse yourself in the future: look for emerging trends, technologies, shifts in behaviours that suggest where the world is heading.
  • Founder-future fit: Founders with skills, motivations and networks aligned to the future they envisage are more likely to build break-through businesses.
  • Movements: Founders who align early believers around a higher, emotional purpose are more likely to mobilise customers.
  • Storytelling: Founders who frame their start-ups as guiding others on a transformative journey towards greater hope, meaning and opportunity are more likely to win customers’ hearts and minds.
  • Disagreeableness: Founders who question the status quo, and personally challenge conventional wisdom as well as persuade others to embrace new ways of thinking and acting, are more likely to drive change.
  • Founders with non-consensus, right insights about how to leverage inflection points are more likely to build polarising products that inspire genuine love from subsets of users.
  • Mike’s one piece of advice for founders is to develop earned secrets that arise from deep domain expertise and passionate curiosity - without them, he says, there is little chance of achieving breakthrough success.

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Infosys co-founder Nandan Nilekani says AI is not taking IT jobs — so what is?

  • Nandan Nilekani, Infosys chairman, dismissed concerns about AI-driven job losses, attributing IT industry headcount reduction to cyclical declines in discretionary spending rather than AI.
  • He emphasized that while new technologies may initially cause job losses, they also create new opportunities. Nilekani highlighted the transformative potential of AI, similar to Aadhaar and UPI, and stressed its role in enhancing services like education and healthcare.
  • He advocated for the safe and appropriate use of AI to positively impact society. Nilekani also mentioned Infosys's efforts on 225 Gen AI programs and the importance of applying large language models effectively.

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Robot Suicide in South Korea: What's the Reason Behind It?

  • In a tragic incident in Gumi, South Korea, a civil servant robot reportedly "committed suicide" by falling down a two-meter staircase at the city hall.
  • The robot, used for various tasks, including document deliveries and city promotions, was found shattered at the bottom of the stairs. Witnesses observed the robot circling before the fall, sparking speculation about its workload and stress.
  • Manufactured by Bear Robotics, the robot worked independently across floors but won't be replaced. This incident has raised concerns about the pressures faced by robotic assistants in South Korea's tech-forward society.

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5 Leadership Habits To Avoid If You Want To Succeed In Your Career

  • Time Management: Focus on strategic tasks over routine ones to avoid burnout and drive innovation using methods like the Pomodoro Technique.
  • Prioritization: Use the 80/20 rule and tools like the Eisenhower Matrix to prioritize tasks effectively.
  • Delegation: Delegate tasks with clear objectives to empower teams and increase productivity.
  • Innovation: Foster a culture of innovation through experimentation and adopting modern methodologies.
  • Micromanagement: Avoid micromanaging to promote autonomy and creativity among employees.

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The Beautiful Mess

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TBM 297: Staying In Touch

  • Maintaining a practice of documenting shifts over time can help teams better understand how their approach is changing and provide a context for addressing new challenges.
  • An engineering leader recently discussed his company’s practice of recording 'reference feature types' for the past eight years, which has helped them better understand lead times as well as how team members’ perceptions of development have changed.
  • Another example of maintaining documentation over time is an athlete keeping track of hills climbed, speed and other metrics along with a training journal.
  • For teams, documentation can provide a time capsule that shows how their work and priorities have changed over time as well as a starting point for assessing what causes shifts.
  • Recording what steps a team took to achieve a challenging goal, for example, can highlight the extra hoops that are now taken for granted, as well as identify changes to resources and processes that may contribute to changes over time.
  • According to the article, humans are not very good at remembering things, especially things that caused dissonance or that were not prioritized.
  • Recommendations for not forgetting include actively deep-documenting how goals were achieved, and perhaps creating a time capsule of perspectives.
  • For teams, documentation can provide a context for understanding why a once-easy task became challenging and help them plan and work more efficiently going forward.
  • Overall, healthy teams cultivate the practice of documenting changes over time and using that documentation to continually improve their methods and processes.
  • Maintaining a practice of steady documentation over time can also more easily help diagnose problems and prevent overtraining, overworking the team, and other issues.

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