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Scrum-Master-Toolbox

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Gosia Smoleńska: Breaking Remote Agile Team Divides Through Unscripted, Informal Connection

  • A team of seven working remotely struggled with communication and interpersonal conflicts.
  • Efforts to foster camaraderie and resolve issues through team visits and workshops were unsuccessful.
  • Informal social interactions helped the team discover the deep-seated issues dividing them.
  • This experience highlighted the importance of interpersonal connections and understanding cultural differences.

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Salesfuel

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Handling Rejection in Sales Is Easier With This Approach

  • Handling rejection in sales is just as important as prospecting and pitching.
  • Successful sellers understand that 'no' may not always be a definitive end.
  • There are three types of 'no' in sales: hard no, soft no, and trust no.
  • Sellers should categorize rejections and address them accordingly to turn them into opportunities.

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Leadgrowdevelop

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Technical vs. Soft Skills: Which Matter More for Your Business Heads?

  • In today’s business world, the balance between technical and soft skills is crucial for effective leadership.
  • Technical skills, such as data analysis and project management, are essential for decision-making, while soft skills like communication and empathy foster trust and collaboration.
  • The importance of each depends on the role and company culture—technical skills may dominate in tech-focused positions, while soft skills are vital in roles centered on people management.
  • The most successful leaders combine both skill sets, using technical expertise for informed decisions and soft skills to build cohesive, motivated teams. A blend of both is key to long-term business success.

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Askamanager

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my job made me a shocking counteroffer, how to meet people at a new job, and more

  • An IT employee was making the decision to leave because a poorly implemented agile model was driving them crazy, they had health concerns, and were being paid below the market. During their notice period, they were offered a senior management position. The employee is hesitant to accept the position because they have never managed a team and worry they are being used as a pawn. 
  • A new employee who works from a satellite office struggles with human interaction at the company, as they are rarely able to speak with colleagues. One suggestion was to introduce themselves to others in the break room and even attempt to set up a coffee meeting to talk more about the company. 
  • A company employee is wondering if it’s legal that their training specifically addressed anti-trust concerns over discussing salaries. While it is important to keep companies from sharing information about competitiveness, employees sharing salary information being called illegal would violate the National Labor Relations Act. 
  • One employee was questioned by HR for declining company disability insurance and life insurance policies; she feels it was passive-aggressive, but the HR person was probably just following up due to requirements. 
  • A person in charge of company LinkedIn messages has received warnings from direct messages about potential scam job offers. These falsified job postings will appear to be from a company or recruiter from a real company. Readers are advised to only apply for jobs through a company's official website to be sure that it's legitimate.

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Medium

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Taking the Money (Part 2 — The “After”)

  • Partnering with an institutional investor requires finesse, adaptability, and leadership.
  • Balance your entrepreneurial instincts with the structured approach of your new partners.
  • Upgrade reporting systems and track key performance indicators.
  • Leverage the expertise, networks, and resources of your PE partners.

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Medium

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Why We Invested: Wildfire’s Blazing Trail in Loyalty and Rewards

  • Wildfire, a platform that helps consumers maximize their rewards, has raised a total of $36 million in funding so far, including a recent $16 million Series B round.
  • The platform enables businesses to incorporate cashback deals and coupons into their customer journeys, driving loyalty and customer retention.
  • Wildfire has formed partnerships with over 50,000 online merchant programs globally, catering to a wide range of industries including financial services.
  • The recent funding round, co-led by Intuit Ventures and Mucker Capital, attracted notable investors such as Cohen Circle, Samsung Next, and Evolution VC.

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Medium

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The Essence of a Turnaround

  • Sales growth is crucial for success in business.
  • Over-reliance on proven strategies can be a pitfall in tackling growth problems.
  • Cultivating clarity, purpose, and meaning is essential for turnaround success.
  • Answering fundamental questions and empowering teams leads to a winning culture.

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20 Likes

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Leadgrowdevelop

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Harmful Health Exposures: Holding Companies Accountable

  • Workplaces that pose unseen risks to employees' long-term health raise questions about accountability.
  • Exposure to substances like asbestos, benzene, and lead can lead to serious health problems, including respiratory issues and cancer.
  • Holding companies accountable for knowingly endangering people's health sends a powerful message and ensures safer conditions for future workers.
  • Legal action is often necessary for victims to seek restitution and compensation for medical expenses and suffering caused by corporate negligence.

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Productcoalition

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How to Help Your Team Take More Ownership

  • Getting your product team to take full ownership often feels like an uphill battle.
  • To help your team take more ownership, change their mindset to act proactively.
  • Set the right expectations by being clear about what is expected from them.
  • To make sure that you are talking about impact and outcomes rather than best efforts, define success metrics together.
  • Offer to help and support your team when needed, even if they hesitate to use your help.
  • If you want your team to hold to your expectations, you must first do so yourself.
  • Your team should defend their success metrics, which should be re-evaluated periodically.
  • Holding them accountable will require consistent management style freshly focused on ownership.
  • Team members must be able to approach and contribute to product marketing discussions even if they are not called upon.
  • Make it as easy for your team as possible to make ownership change more bearable. That's the only way it will stick for the long term.

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Salesfuel

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Manage Smarter 266 — The Mob and High-Stakes Decision Making with Tom Beener

  • Tom Beener, a securities attorney turned author, shares insights on high-stakes decision-making and leadership under pressure.
  • He emphasizes the importance of maintaining a strong moral compass in business.
  • Tom introduces the concept of 'never complain, never explain' as a strategy for effective decision-making.
  • He advises against bending rules and highlights the significance of credibility in leadership.

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18 Likes

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Leadgrowdevelop

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Choosing the Perfect Custom Tent for Your Brand’s Next Event

  • Custom tents are a crucial element for a brand looking to make an impression on visitors at events/shows. A custom tent must effectively communicate your brand’s unique identity to enhance your visibility at events.
  • When choosing a custom tent, the initial cost may be a bit higher than for a generic one, but only a custom tent will prove to be helpful in the long term as it will act as a marketing tool.
  • While selecting a tent, basic considerations, such as the size, layout, and event scale, depend on the space you need to accommodate your setup and staff members.
  • Custom tents can be brilliantly designed to showcase a business's visual identity and effectively communicate the brand's message while captivating visitors from afar.
  • Tents made with durable and weather-resistant materials protect visitors from outdoor environmental elements. One must choose a material that provides proper ventilation and protects from rain, wind, and UV rays.
  • Choosing pop-up or portable tents that are simple to assemble and take down proves to make an exhibitor's job a lot easier with less stress.
  • Custom tents offer a variety of personalization options that go beyond a brand’s logo and color. Features like sidewalls, doors, windows, and back walls offer a lot of options to make a tent more functional and visually impactful.
  • Investing in custom tents is crucial for businesses to attract more customers. A custom tent would capture visitors’ attention and attract potential customers to the exhibit.

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Medium

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Beyond Code: How Tech Leaders Can Drive Organizational Growth Through Knowledge Sharing

  • Today’s technology organizations face challenges that extend beyond pure technical excellence. These challenges require technical leaders to expand their toolkit beyond coding and system design, embracing roles as educators, mentors, and cultural ambassadors.
  • The impact of these knowledge gaps extended beyond individual performance issues. Our teams were experiencing varying onboarding experiences, leading to inconsistent skill development across the organization. Some teams had developed their own informal training approaches, while others relied heavily on one-on-one mentoring.
  • Taking on this educational initiative was a departure from my usual technical leadership responsibilities. However, the decision to embrace this challenge was driven by several key considerations: The possibility of creating lasting change through knowledge sharing, combined with my own growth opportunities in content creation and mentorship, ultimately tipped the scales.
  • The curriculum’s strength lay in its deeply practical focus and interactive nature. Rather than relying on theoretical exercises, we incorporated real-world examples, making the learning immediately applicable to daily work. Hands-on sessions became the cornerstone of our approach, featuring group discussions, and intensive workshops.
  • The process of creating and delivering structured educational content forced us to examine and articulate our engineering practices in unprecedented detail. As we developed the curriculum, we found ourselves documenting processes that had previously existed only as tribal knowledge, creating clear guidelines and explanations that could benefit not just course participants but potentially the entire engineering organization.
  • The impact of this educational initiative began revealing itself even during the course delivery, showing promise beyond its initial scope as a training program for new graduates. The process of creating and delivering structured educational content forced us to examine and articulate our engineering practices in unprecedented detail.
  • For tech leads looking to expand their influence beyond code, consider these approaches: The identification process shouldn’t stop at technical skills alone. By engaging in conversations with team members across different experience levels and roles, I discovered gaps in understanding of our broader business context and development practices.
  • While the desire to create comprehensive educational programs might be strong, I’ve learned that starting with smaller, focused initiatives can provide valuable insights and build momentum.
  • The key to successfully growing these educational initiatives lies in maintaining consistent feedback loops and being willing to iterate.
  • Equally important was fostering connections with the broader engineering community within our company. Regular updates about the program’s development and its potential impact helped maintain visibility and generate interest.

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Medium

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The Silent Roads..

  • The roads had an unusual charm, as if they were alive and breathing.
  • Luke noticed something strange when he stopped at a gas station and the attendant seemed unusually interested in his destination.
  • The road started to change, with darker asphalt and narrower lines. The surroundings became more immersive, with trees forming a tunnel-like canopy.

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Medium

1M

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How to Lead an Effective Meeting: Insights and Lessons from Great Books

  • Write down your meeting objective in one sentence. Share it with attendees beforehand to set the stage.
  • Curate your invite list thoughtfully and explain each attendee’s role in advance.
  • Share the agenda 24 hours in advance and use it to guide, but not limit, the conversation.
  • Actively facilitate to ensure all voices are heard and distractions are minimized.

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Leaderchat

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Trouble Managing a Resentful Team? Ask Madeleine

  • A manager is struggling with what she sees as generational conflict and an obsession with perceived privilege in her young team.
  • As she was born in 1981, the team she supervises is largely comprised of classic members of Generation Z.
  • The author notes that while the term “privilege” was previously equated with wealth, this has changed for younger people, and it is now almost a pejorative phrase applied to those who have something others don’t.
  • The author argues that this is not a question of generational differences or privilege but of resentment and claims it is a universal human trait.
  • Grievances can be valid, but dwelling on what we cannot control is often counter-productive, the author notes.
  • To address this, managers should meet with the most vocal critics and find a common vision for the team.
  • Managers should encourage a positive and respectful approach to work and delegate the shut down of negative behaviour to team members.
  • The article concludes that people must overcome overly simplified labels and view each member of their team as an individual with a unique set of beliefs and experiences.
  • They must model caring and fairness, using their privilege to acknowledge and support those who may not have it.
  • The author assures readers that by respecting individual views and being caring and fair, managers can unite their team and overcome collective negativity.

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