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Telecom News
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PTA Receives Over 19,000 Consumer Complaints Against Telecom Operators in January 2025, Jazz Leads with 7,201
- The Pakistan Telecommunication Authority (PTA) received over 19,000 consumer complaints against telecom operators in January 2025, with Jazz leading with 7,201 complaints.
- Out of the total complaints, 97.8 percent were resolved by the PTA.
- The majority of the complaints were against cellular mobile operators (CMOs).
- Jazz received the highest number of complaints with a resolution rate of 99.6 percent.
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Pakistan’s 3G/4G Users and Mobile Penetration See Growth in January 2025
- Pakistan witnessed growth in 3G/4G users and mobile penetration in January 2025.
- The number of 3G and 4G subscribers increased from 138.496 million to 139.95 million.
- Next Generation Mobile Service (NGMS) penetration rose from 56.58% to 57.08%.
- Total teledensity increased from 80% to 80.4%.
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Pakistan’s 5G Auction Faces Uncertainty Amid MVNO Framework Delays
- Pakistan's long-anticipated 5G spectrum auction is facing potential setbacks due to delays in establishing the Mobile Virtual Network Operators (MVNO) framework.
- The prolonged approval process for the MVNO framework could result in a significant drop in expected revenue, raising concerns about the auction's success.
- The MVNO framework in Pakistan has been delayed due to the lengthy approval procedure, causing worries about the 5G auction and potential loss of income.
- The delay in implementing the MVNO framework may impact the rollout of 5G services and hinder the growth of digital connectivity programs in Pakistan.
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Pakistan’s Internet Market Faces Monopoly Concerns Amid Africa-1 Submarine Cable Landing: WISPAP
- The Wireless & Internet Service Providers Association of Pakistan (WISPAP) raises concerns over the monopoly in Pakistan's international gateway market.
- The Africa-1 submarine cable, backed by a global consortium, will enhance connectivity across various regions including Saudi Arabia, UAE, and Kenya.
- WISPAP believes breaking the monopoly is necessary to fully benefit consumers and lower internet costs.
- The cable is expected to be operational by early 2026, promising improved internet speeds and network reliability for various industries.
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Musk’s Starlink Takes on China in the Battle for Satellite Internet
- Elon Musk’s Starlink is facing competition from China and Jeff Bezos’s Project Kuiper in the satellite internet market.
- China's SpaceSail has entered the Brazilian market, with plans for expansion in Kazakhstan.
- Starlink, known for its LEO satellite network, faces pressure as China launches record LEO satellites.
- Brazil is in talks with competitors like Project Kuiper and Telesat for high-speed internet access.
- China's SpaceSail aims to launch 648 LEO satellites in 2023 and 15,000 by 2030, competing with Starlink's 42,000 goal.
- The geopolitical implications of China's satellite ambitions and concerns about internet censorship are raised.
- SpaceSail's expansion plans align with China's aim to increase its presence in Earth's lower orbit for internet dominance.
- Chinese investments in competing satellite networks and military interest in satellite dominance are increasing.
- China aims to bridge the technical gap in LEO satellite technology and develop tools to monitor satellite constellations like Starlink.
- Military experts are closely monitoring Starlink's role in conflicts and the impact on military security.
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PTA Approves VPN Service Providers Under Class License
- The Pakistan Telecommunication Authority (PTA) has approved the applications of Zettabyte and Alpha 3 Cubic for the Class License for the Provision of Data Services in Pakistan, allowing them to operate as VPN service providers.
- PTA has launched the licensing process for VPN service providers, ensuring secure and lawful VPN services in the country.
- Businesses can now utilize VPN services for data security, privacy, and regulatory compliance.
- Interested businesses and service providers can apply online via PTA's official eServices portal.
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Pakistan Integrates into Africa-1 Submarine Cable Network, Improving Internet Connectivity
- Pakistan integrates into Africa-1 submarine cable network, improving internet connectivity.
- The Pakistan Telecommunication Company Limited (PTCL) has successfully landed the Africa-1 submarine cable at Seaview Beach, Karachi.
- PTCL integrates Pakistan with strategic regions as a member of the Africa-1 consortium, improving the nation's digital infrastructure.
- The Africa-1 cable system is expected to be completed in 2026, enhancing data transmission capabilities and positioning Pakistan as a critical node in the global digital network.
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PTCL and Ufone Secure Majority Share of Rs77Bn from USF Subsidies
- Pakistan Telecommunication Company Limited (PTCL) and Ufone have secured a significant portion of around Rs77 billion in subsidies from the Universal Service Fund (USF).
- The USF aims to expand telecom services in unserved and underserved areas and has allocated Rs141.66 billion in subsidies to various projects.
- Challenges such as security concerns and equipment theft have hindered the progress and delayed project execution.
- USF focuses on extending cellular, broadband internet, fiber optics, and other telecom services to underdeveloped areas.
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PTCL to Hold Groundbreaking Ceremony for Africa-1 Submarine Cable
- The Pakistan Telecommunication Company Ltd (PTCL) is hosting a groundbreaking ceremony to commemorate the landfall of the Africa-1 submarine cable in Karachi.
- The Africa-1 submarine cable will connect multiple countries across Africa, the Middle East, and Asia, improving internet speeds and connectivity for Pakistan.
- The project is on track to achieve its Ready for Service (RFS) status in Q1 2026, with completion expected by then.
- The investment in the Africa-1 submarine cable project is expected to contribute to PTCL's revenue growth upon its completion.
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Nokia to Launch First 4G Network on the Moon with NASA
- Nokia is set to deploy the first-ever 4G cellular network on the Moon.
- The initiative is part of NASA's Tipping Point program and will be integrated into Intuitive Machines' IM-2 mission.
- By implementing 4G technology, lunar operations will receive increased data processing capabilities and diffused coverage.
- The mission establishes protocols for sustainable and advanced lunar operations and lays the foundation for future lunar habitats.
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Alertify
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Exploring the Top-Ranked Football Museums Across Europe
- The Greek Football Museum in Chania, Greece, is ranked as the best European football museum.
- The museum offers free entry and has a score of 9.7/10 based on customer reviews.
- The Red Star Museum in Belgrade, Serbia, is ranked as the second-best football museum in Europe.
- The Scottish Football Museum in Glasgow, UK, is ranked third and has an affordable entry price of £8.
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Ubigi Unveils IP Location for eSIM Users in France & US
- Ubigi has introduced IP Location feature for eSIM users, targeting travellers.
- IP Location allows users to access country-specific services and content using a regional IP address.
- It offers seamless browsing and app usage, enabling access to entertainment content, staying updated with home country news, and smooth browsing.
- The IP Location feature is currently in beta testing for Ubigi French and American customers and is offered free of charge.
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TechSee
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Gaurentee WiFi Connectivity with Connectivity Guru
- Connectivity Guru leverages AI to provide visual insights into WiFi issues, making troubleshooting easy and cost-effective.
- It aims to improve connectivity solutions, reduce operational costs, minimize customer churn, and enhance customer satisfaction.
- The AI tool offers actionable insights based on connectivity signal data and 3D spatial analysis to optimize connectivity.
- By integrating with TechSee's platform, Connectivity Guru ensures superior connectivity experiences for customers across devices.
- The tool is designed to streamline remote consultations, onboarding, activation, troubleshooting, and field service operations.
- Through automated troubleshooting, Connectivity Guru helps users resolve connectivity issues remotely to avoid costly on-site visits.
- Field service augmentation and automation are enhanced by visual AI guidance provided by Connectivity Guru.
- The tool assists in identifying connectivity issues, recommending solutions, and improving customer experience.
- Connectivity Guru is transforming service and customer experience in various industries by ensuring reliable and fast WiFi connectivity.
- To explore the benefits of Connectivity Guru for your business, a free consultation is available.
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MCMC Commends Pakistan’s USF for Rs136 Billion Investment in Bridging Digital Divide
- The Malaysian Communications and Multimedia Commission (MCMC) has commended Pakistan's Universal Service Fund (USF) for its efforts in reducing the digital divide.
- USF has empowered rural communities through various projects, securing subsidies worth PKR 136 billion and impacting over 37 million people.
- Malaysia's Universal Service Provision (USP) initiative shares a similar vision with Pakistan's USF and has allocated RM2.55 billion in Budget 2025 for enhancing telecommunications infrastructure.
- The MCMC delegation visited USF headquarters in Islamabad to strengthen digital connectivity, and discussions included Malaysia's 5G deployment strategy and regulatory frameworks for connectivity.
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Senate Committee Reviews and Defers Decision on Pakistan Telecommunication Bill, 2025
- The Senate Standing Committee on the Cabinet Secretariat reviewed the Pakistan Telecommunication (Re-organization) (Amendment) Bill, 2025.
- Senator Anusha Rahman suggested that the Bill be introduced through the Ministry of IT.
- The Committee deferred the decision on the Bill.
- Other matters discussed included power plant tariffs, delay in procurement rules, and the performance of various government authorities.
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