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My Digital Transformation toolkit: Agile

  • Agile is not a methodology but a set of values and principles emphasizing learning, quick feedback, and iterations.
  • Agile is crucial in digital transformation for gathering feedback fast, iterating quickly, and continuously learning.
  • Scrum, within Agile, helps in breaking work into manageable parts, providing structure, roles, and effective planning.
  • SAFe is used to scale Agile across departments, align delivery with business strategy, boost transparency, and enable faster complex solutions.

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How to protect UX integrity and brand ethics while managing ROI-driven stakeholders

  • Balancing UX integrity and brand ethics with ROI-driven stakeholders poses significant challenges.
  • Misunderstanding of UX value can lead to prioritizing immediate financial gains over long-term benefits.
  • Effectively communicating UX's impact on business performance and engaging stakeholders is crucial.
  • Prioritizing features, maintaining UX integrity, and promoting brand ethics are key strategies.

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Your Product’s UI Isn’t the Problem — It’s Your UX System That’s Killing Growth

  • Many early-stage products struggle to retain users despite having polished UI and smooth onboarding.
  • The root cause is often attributed to the UX system failing to engage users effectively.
  • A product designer and UX strategist conducted 19 product teardowns and developed kits to help founders diagnose and address common UX failures.
  • The kits include a UX Teardown Report to analyze user flow and a Strategic UX Audit Framework focused on improving key aspects like onboarding, momentum, and monetization.

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From Launchpad to Shutdown: The Short Flight of Airplane.dev

  • Airplane.dev was created to cater to developers during the remote work shift.
  • Instead of visual builders, Airplane worked natively inside developers' IDEs.
  • Despite initial success, Airplane faced market shifts and challenges leading to shutdown.
  • The failure highlights the need to resonate broadly and evolve with market demands.

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Your Product Didn’t Fail — Your Data Did

  • A new onboarding experience was launched but showed no improvement in engagement and conversion rates due to broken event tracking.
  • Bad data can mislead decisions even when it appears legitimate, leading to inaccurate conclusions and potential feature failures.
  • Real-world scenarios demonstrate how misinterpreted data can almost lead to discarding successful features or misjudging user behaviors.
  • Having clean and accurate data is crucial for effective decision-making in product development, highlighting the importance of data integrity for product success.

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How we found 3 leaks in our onboarding funnel (and what happened next)

  • Setting up the right instrumentation was the first step to track user behavior and identify onboarding funnel leaks.
  • By analyzing data and user feedback, 3 major friction points were identified in the onboarding process.
  • Implemented fixes like allowing users to change their login email, providing temporary access during permission updates, and using login hints led to significant improvements in setup completion rates.
  • These small changes collectively reduced friction, improved the first-time experience, and showcased the importance of addressing onboarding issues early on.

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The Secret That Separates Product Managers from Project Managers

  • Product managers focus on the 'what' and 'why', visionaries solving customer problems.
  • Project managers focus on the 'how' and 'when', executing tasks efficiently.
  • Product managers own the entire product success, while project managers handle specific projects.
  • Product managers interact with external stakeholders, project managers with internal teams.
  • Product managers require market research and strategic skills, project managers need planning expertise.

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How to Transform Old BPM Workflows with a Brain: A Practical Guide to Understanding MCP

  • Model Context Protocol (MCP) enhances traditional workflow approach by adding a 'brain' component.
  • MCP benefits include improved operational efficiency, best practices for implementation, and adaptive workflows.
  • MCP combines generative AI with BPM systems to enable reasoning, context-aware decision-making at scale.
  • It transforms rigid processes into intelligent workflows, excelling in exception-heavy scenarios.

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How AI is Reshaping the Product Management Role

  • AI is adding a new dynamic and complexity to the field of product management.
  • While some fear that AI could replace PMs, the consensus seems to be that it will likely replace those who fail to adapt to its use.
  • AI can speed up processes, provide clearer insights, and enhance decision-making, but human understanding and skills are still crucial.
  • The future of product management will involve leveraging AI's capabilities while combining them with human empathy and critical thinking.

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Fixing Transformation Dysfunctions

  • Critical considerations for instigating success in agile transformations.
  • Leadership challenge often overlooks middle management roles in agile transitions.
  • Importance of 'Leading Agility' workshops for agile team managers highlighted.
  • Utilizing OKRs and Transformation Design Authority for successful organizational transformations.
  • Importance of embracing change and adapting to the evolving agile landscape emphasized.

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10 storytelling tips from 10 years at Disney

  • Jonathan Hurwitz shares storytelling tips based on 10 years at Disney, focusing on social media.
  • Lessons include adding stakes, using shapes for emotion, and creating conflict for engagement.
  • He emphasizes the importance of structure, themes, and full-circle narratives in storytelling.
  • Hurwitz suggests bringing a brand's unique perspective to content creation for social media success.
  • The article provides insights on applying Disney storytelling techniques to social media marketing strategies.

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Product: Beyond Deadlines & Deliverables

  • Product Management is about deciding what not to build and navigating the collision zone between different aspects.
  • Product Managers leave behind clarity, vision, strategy, roadmap, backlog, and analytics as compasses for chaos.
  • A product is never truly 'done' and the role of Product Managers is to build a system that can adapt to the future.
  • Great Product Managers are not just focused on shipping products but on stewarding them.

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The Credit Innovation Gap: How BNPL Won by Solving What Banks Wouldn’t

  • FICO incorporating BNPL data into credit scoring models signifies emergence of parallel credit.
  • BNPL companies succeeded where traditional financial institutions failed due to customer-centric approach.
  • BNPL's success stemmed from removing interest, offering structured payment plans, and optimizing payment structures.

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There’s an Agent for That? Not So Fast.

  • The shift from apps to agents in production systems comes with challenges related to cost, trust, architecture, regulation, and business models.
  • Multi-agent systems consume significantly more tokens than single-agent workflows, affecting the design and cost considerations.
  • Real production systems often amplify existing infrastructure with agents rather than building from scratch to ensure reliability and efficiency.
  • The focus on vertical, domain-heavy industries with complex needs like finance and compliance proves more successful for agents, highlighting the importance of explainability and audit trails.

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Beginner's Guide to Starting an Etsy Shop with Digital Products (2025 Edition)

  • Selling digital downloads on Etsy has become a viable side hustle, even for beginners without design experience.
  • Etsy remains a great platform in 2025 for selling digital products due to low overhead, passive income potential, easy entry with free tools like Canva, ChatGPT, and Midjourney, and access to a large audience of over 90 million active buyers.

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