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Devolp Customer Data Platform using dbt part 1

  • Understanding customer behavior is crucial for business growth, and developing a user-friendly BI solution can make insights quick and easy to access.
  • The Event Schema provides the perfect foundation for creating a simple, scalable solution that stands out as the ideal candidate to handle all event-related data with ease.
  • The dbt project ensures a well-organized, multi-layered approach to data modeling that enhances data quality and usability.
  • The YAML file is used to provide more context about the data being held and improve clarity.
  • An incremental model can be used for fast-changing tables to append new data only, keeping things efficient and fast.
  • Tests are used to ensure data consistency across tables and confirm that each order item can be reliably linked to related records in other table.
  • Business rules for pricing integrity can be incorporated with a package that allows for conditional logic similar to WHERE clauses in SQL.
  • The foundational 'seeds' for the journey tables form the core structure of the activity schema, capturing the relationships between various events in the customer journey.
  • Using these seeds as building blocks, we can layer in additional business logic later to refine and enrich the customer journey.
  • Documentation is used in the YAML file to give context to the approach and data structure of the order journey model.

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Dark UX: What it is and why businesses should avoid it

  • Dark UX, also called “dark patterns,” refers to design tricks that push users into actions they might not want.
  • Some common types of dark UX include hidden costs, hard-to-cancel subscriptions, and confusing consent options.
  • Impact: Users feel tricked, which damages trust and makes them less likely to recommend or return.
  • Avoiding dark UX requires intention and empathy in every stage of the product development process.

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Knowledge Management in Organizations

  • Knowledge management (KM) is crucial for organizations to thrive in a fast-paced world.
  • KM involves capturing, organizing, and sharing insights within a company.
  • Key elements of KM include capturing knowledge from employees and data, storing it centrally, and fostering a culture of sharing.
  • Implementing KM requires leadership commitment and a culture that values continuous learning and collaboration.

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Spotify’s Missing Features: How I Would Improve Spotify as a PM

  • Spotify can reinforce its path forward through a Product-Led Growth strategy.
  • One proposed feature is the 'Spotify Exclusives' that offers exclusive content and experiences.
  • Another proposed feature is an ultra-personalized music experience based on user preferences and cultural backgrounds.
  • To implement these features, partnerships with artists, advanced AI, and targeted messaging campaigns are suggested.

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The power of reviews

  • Reviews have a powerful influence on purchasing decisions, especially for products that are bought infrequently.
  • Good reviews can help customers make a decision and provide valuable insights for product positioning and objection handling.
  • However, reviews can also be misleading due to polarizing opinions, lack of context, and subjective interpretations.
  • AI can assist in analyzing and prioritizing reviews, extracting key themes, and understanding customer sentiments.

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Applitools

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How to Use the Updated Applitools’ Playwright SDK for Efficient Visual Testing

  • Efficient, reliable visual testing is essential for teams working with Playwright. Applitools’ updated Playwright SDK simplifies integration, reduces setup time, and offers more powerful reporting.
  • The updated SDK introduces improvements such as test fixtures to minimize repetitive setup code, a CLI for faster initial setup, auto-insertion of Eyes configuration in playwright.config.js/ts, and a custom HTML reporter to include Eyes checkpoint images in the report.
  • Test fixtures streamline visual testing by automating setup functions, allowing focus on creating test cases without redundant code.
  • The SDK provides enhanced reporting with a custom HTML reporter that integrates checkpoint images directly into the report, making it easier to analyze test results.

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Embracing Change: 10 Habits to Build Adaptability and Thrive in Uncertain Times

  • A growth mindset helps view challenges as opportunities.
  • Setbacks fuel learning and growth when approached with the right attitude.
  • Curiosity keeps us engaged and willing to learn.
  • Being open to new experiences and perspectives is crucial.

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How I Applied Product Management Skills to Run 2,024 km in 2024 and Why It Matters in Tech

  • The author, a product manager, shares how they applied their product management skills to run 2,024 km in 2024.
  • They emphasize the importance of setting realistic goals, breaking them down into manageable parts, and understanding the obstacles.
  • They used the Objectives and Key Results (OKRs) framework to set weekly goals and track progress.
  • By continuously adjusting their plan based on data and reflection, they successfully achieved their goal ahead of schedule.

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A Flash Case Study: The Roborock Product Journey

  • Roborock, a robotics company, took an evolutionary approach with their product development for their automated cleaning robots.
  • They made incremental improvements over time, introducing features like mopping, auto-emptying dust bins, and refillable water tanks.
  • With the 5th-generation 'Qrevo' series, Roborock took a revolutionary approach and completely redesigned the robot.
  • The new design improved efficiency, elegance, and cleaning performance, with re-engineered internals, rotating mop heads, and consistent voice announcements.

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The Forgotten Skill in Product Management: How Storytelling Drives Success

  • Storytelling is a powerful tool in product management, influencing how products are perceived and adopted.
  • Crafting a compelling story around a product can clarify its purpose and target audience.
  • Storytelling keeps teams aligned on the product vision and boosts motivation and collaboration.
  • Combining data with user anecdotes creates a more vivid understanding of product performance and user experience.
  • A well-told product story can create buzz, excitement, and a personal connection during the launch.
  • Continuing the product narrative helps maintain customer loyalty and drive growth.

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Research is your prsuperpower

  • Research is crucial to understanding consumer preferences and behavior over time.
  • Basic action plan includes reviewing heat and scroll maps, conducting surveys, and usability testing.
  • Low-cost research options are available, such as Microsoft Clarity and Userbrain.
  • Creating products with a story and emotional attachment can lead to longer product lifespan and sustainable consumption.

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Ouch ! That hurts UX conversion

  • Slow Load Times: Users won’t wait for slow pages. Use image compression and caching to improve speed.
  • Confusing Navigation: Overcomplicated menus frustrate users. Keep navigation simple and intuitive.
  • Poor Mobile Optimization: Non-mobile-friendly sites alienate users. Use responsive design and test on all devices.
  • Weak CTAs: Hidden or unclear CTAs reduce action. Make buttons prominent, clear, and easy to find.

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Product Management for Generative AI SaaS Solutions Leveraging Multi-Agent Generative AI

  • Multi-Agent frameworks such as Crew AI, LangGraph, and AutoGen can be integrated into all phases of SaaS product lifecycle to enhance efficiency, customer-centricity, and agility.
  • Product managers in SaaS industry operate on subscription models, requiring constant customer engagement, regular updates, and seamless scaling to meet user demands.
  • Generative AI introduces additional complexity to SaaS product management such as automated workflows, real-time user insights, feature prioritization, continuous delivery, resource allocation, customer support, and content creation.
  • Multi-Agent Generative AI frameworks like Crew AI, LangGraph, and AutoGen enable collaboration among multiple agents with specialized tasks, delivering high-quality customer centric solutions paving the way for innovation and growth in Generative AI products.
  • MAS significantly increases automation capabilities, which helps to manage repetitive tasks, data gathering, customer support, and resource allocation without human intervention.
  • MAS in SaaS product management delivers real-time insights by continuously analyzing user behavior, engagement patterns, and sentiment data.
  • Multi-Agent systems in SaaS can automate and prioritize feature development based on real-time data analysis.
  • Multi-Agent systems enable product managers to monitor SaaS product performance and rapidly identify issues, facilitating a streamlined, agile update process.
  • Multi-Agent systems in SaaS facilitate resource allocation by dynamically adjusting to workload demands, optimizing resource utilization across development, support, and operational teams.
  • MAS empowers SaaS companies to provide personalized, automated customer support by managing FAQs, identifying high-priority tickets, and handling routine requests with intelligent, context-aware interactions.

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Vabro: The Modern PM Tool

  • Vabro is a project management tool with advanced features.
  • Key features include comprehensive task management, enhanced collaboration, customizable workflows, advanced reporting and analytics, seamless integration with other tools, user-friendly interface, resource management capabilities, and mobile accessibility.
  • Vabro offers robust task management with support for task dependencies, milestones, and deadlines.
  • The tool excels in collaboration with real-time communication features and integration with popular communication tools.

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The Digital Product Apothecary Diaries: Legacy Products vs. Innovative Products

  • When dealing with the duality of legacy and innovative products, it is important to approach the challenge with a strategic and structured perspective.
  • Design clear metrics to evaluate performance and apply incremental improvements to legacy products to maintain their relevance.
  • Implement rapid feedback and learning cycles to adjust and evolve innovative products based on customer response.
  • Partnering with suppliers and incorporating customer feedback can help improve products and services.

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