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Making the Move from UX to Product Experience

UX design is evolving towards holistic product experience (PX) to align user satisfaction with business success, organizational goals, and cultural impact.
PX takes a step back and sees the bigger picture by asking how the product fits into the users' life, contributes to their goals over time, and fulfills the promise of the brand or business.
While PX includes UX, it encompasses more product journey facets such as marketing, sales, customer support, and emotional resonance of the brand.
PX is crucial for modern product design as users want products that connect with their values and fulfill deeper emotional layers of engagement.
PX builds brand loyalty, aligns business goals and user needs, and meets bottom-line without compromising user value.
Making the leap from UX to PX requires a shift in both perspective and practice.
Designers can start by mapping the entire user journey and collaborating across teams to ensure every part of the product experience feels unified and intentional.
Design for longevity and emotions and measure holistically, tracking metrics like customer lifetime value, NPS, and user retention to evaluate the success of the PX strategy.
PX is the next step in putting people first, and it challenges designers to create the kind of experiences that people will remember, trust, and love.
Beyond tasks and interfaces, designers must recognize that users have goals, emotions, and lives that extend far beyond the boundaries of screens, and design accordingly.

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Medium

126

Don’t Be Nokia: The Startup Founder’s Guide to Staying Relevant

Success often breeds comfort, but in the startup world, comfort can be fatal.
To avoid becoming irrelevant like Nokia, startups should focus on customer problems, embrace change, and build for the future.
Rather than just adding features, startups should understand and solve evolving customer problems.
Staying ahead of trends, listening to feedback, and being open to new ideas is crucial for staying relevant.

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Medium

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How to Boost Your Vacation Rental’s Bookings During the Off-Season

Create attractive packages, such as discounted rates or add-on services for longer stays.
Highlight off-season events and activities to attract guests.
Refresh listing's photos and descriptions to showcase seasonal highlights.
Run social media ads and email promotions targeting off-peak deals.

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Medium

275

Unlocking Your Best Self: 15 Transformative Habits for a Fulfilling Life

Take a moment each morning to reflect on what you're thankful for.
Regular exercise boosts mood, increases energy levels, and reduces stress.
Fuel your body with nutrient-rich foods and set clear intentions each day.
Practice mindfulness, embrace failure, and never stop learning.

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Medium

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Product and Tech Organisation design and optimisation

'Why?' organisations want to move to this model – obvious right?
To transform into a Product Management and Development led organisation, companies must focus on the following:
Leadership Buy-In, Organizational Structure, Cultural Shift, Processes and Tools, Talent Development, Customer Engagement, Change Management
This holistic approach ensures a smooth shift to a product-led model, driving innovation, competitiveness, and customer satisfaction.
The rise of product management reflects the increasing complexity, speed, and customer-centricity required to succeed in today’s markets.
Organisations now see it as a core capability for innovation and long-term relevance.
Companies implementing Product Management model must work hard towards Leadership Buy-In, Organizational Structure, Cultural Shift, Processes and Tools, Talent Development, Customer Engagement, Change Management.
Companies should take some time to work out if it’s the right thing for your type of company.
This is a revolutionary change to be taken up by a company and might not be a good fit, reflect hard before beginning with a new model.
It is essential to address the changes in mindset and approach prior to execution in order to benefit from Product management.

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Medium

203

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Notion: Swiss Army knife of workspace solutions

Notion underwent a full revamp in 2015 and redefined itself as an intuitive, modular workspace.
A 2018 redesign focused on discovery, onboarding, engagement, retention, and advocacy, leading to exponential growth.
Notion generates revenue from subscription fees and is targeting enterprise customers.
Improvement areas for Notion include limited offline functionality, performance issues, data security concerns, and enterprise penetration.

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Medium

198

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Own the last mile: Why and how designers can shape product onboarding

Product Announcements, Tours, and Walkthroughs are essential to improve user adoption, reduce support burden and time to value, increase satisfaction, enhance engagement and retention, and expand revenue.
Understanding how updates impact real-world implementation, training, and workflows makes designers more mindful, design with greater intention, and focus on the user’s end-to-end journey.
Designers should own communication, ensuring consistency in the user experience, aligning seamlessly with the product and brand.
Digital Product Onboarding Announcement for a major redesign should be enthusiastic, supportive, with a call to action 'Try it now' or 'Learn more'.
Digital Product Onboarding Announcement for a feature release should be friendly, informative, clear, and exciting, with a call to action 'Learn more'.
Digital Product Onboarding Announcement for a performance improvement should be reassuring, focused on reliability, with a call to action 'Try it now' or 'Learn more'.
Digital Product Onboarding Announcement for a beta launch should be exciting, casual, inviting, with a call to action 'Learn more'.
Digital Product Onboarding Announcement for pricing/policy change should be professional, transparent, empathetic, with a call to action 'Claim your offer now' or 'Upgrade'.
Digital Product Onboarding Announcement for an offer/promotion should be fun, playful, urgent, with a call to action 'Learn how to enable 2FA' or 'Turn on now'.
Digital Product Onboarding Announcement for a critical security update should be authoritative, clear, reassuring, with a call to action 'Learn more'.

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Medium

361

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15 Shocking Product Management Statistics That Highlight Industry Trends

Most products fail to deliver value to customers, emphasizing the need for market research and data-driven decision-making.
Over half of product managers focus on long-term strategy, shaping a company's future direction.
Agile methodology increases the chances of delivering successful products on time.
Companies are allocating more resources to product management to drive innovation and growth.

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Medium

288

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The Ultimate Guide to Finding Your Ideal Customer Profile (ICP): How to Stop Being “Everything to…

Defining your Ideal Customer Profile (ICP) is essential for SaaS companies to thrive.
An ICP identifies customers who extract the most value, stick around, and provide the best ROI.
Successful SaaS companies start with a narrow ICP and expand later.
Examples include Slack, Dropbox, Zoom, and PayPal.

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Hackernoon

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All HackerNoon Blogs Also Post to Pinterest, Threads, Bluesky, X/Twitter, Mastodon, FlipBoard, & RSS

HackerNoon stories are now automatically shared across multiple platforms, including Pinterest, Threads, X/Twitter, Bluesky, Mastodon, FlipBoard, and via RSS.
Auto-publishing all new stories on the Arweave blockchain, the terminal reader, and the lite version of the story without javascript, amplifies content and gives it massive exposure across a wide range of networks.
Threads posts story headlines, links, and the first story tag as a hashtag.
Twitter/X posts the story's meta description with the first two tags as hashtags.
Bluesky posts the story's meta description with the first tag as a hashtag and a rich media link to the story.
Mastodon offers a concise story TL;DR and link.
Pinterest features the blog post's second headline, pinned into the relevant board.
Flipboard posts the story's TLDR, tags as hashtags, and a rich media link to the story.
ViewBlocks archives the full-body story text onto the blockchain, ensuring permanent visibility.
HackerNoon offers several other ways to increase the distribution and readership of stories, amplifying reach with minimal effort.

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Medium

325

F-35 vs Iranian Drone: The Future of Advanced Technology at a Cheaper Price?

The F-35, priced at approximately ₹740 crore per jet, comes with high maintenance costs and expensive weapons.
In comparison, the Shahed-136 drone costs around ₹24 lakh and is designed for kamikaze missions.
The F-35 carries risks such as human casualties and vulnerability, while drones like Shahed-136 offer high impact and no risk to human life.
Drones require simpler logistics and infrastructure compared to F-35 jets, making them more cost-effective and flexible.

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19 Likes

Medium

315

Artificial Intelligence: Beyond the Buzzword – Understanding its Scope, Applications, and…

Artificial Intelligence encompasses a range of technologies including deep learning, machine learning, and natural language processing.
There is a debate over whether the current technology in use constitutes actual artificial intelligence or advanced machine learning.
Machine learning involves training algorithms on data to perform tasks like recommendation systems and language translation.
Examples of AI applications include ChatGPT, Google Translate, Netflix, and Tesla.

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Logrocket

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Navigating market saturation as a product manager

Navigating market saturation poses unique challenges for product managers, such as standing out in a crowded marketplace, creating new demand, and price competition.
Market saturation often occurs due to increased competition, market maturity, changing consumer behavior, and economic factors.
Strategies that help overcome market saturation include innovating and differentiating, targeting a niche audience, and using value-based pricing.
Examples of successful companies in saturated markets include Apple's iPhone and Tesla in the automotive industry.
Practical tips for product managers navigating market saturation include listening to customer feedback, embracing agile methodologies, and knowing when to shift resources to more promising areas.
Staying committed to understanding customer needs and having the flexibility to pivot are essential to turning market saturation into an opportunity for growth.

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26 Likes

Medium

428

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Product Round-Up — November 2024

AI, data product management, and the world of work are discussed in this month's round-up.
Bruce Daisley predicts that the world of work will worsen before it gets better.
Amjad Masad explores the implications of AI-powered development for product managers, designers, and engineers.
Various articles discuss the future of AI, human labor powering AI, prioritization vs. strategy, and data product management.

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25 Likes

Medium

347

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PRODUCTHEAD: Empowered teams can’t simply do whatever they like

Empowered teams can only succeed if the leadership team is on board
Leadership needs to be open and transparent when issuing a “must-do” edict to an empowered team
Product leadership is continually striving for coherence of approach and clarity of purpose
Not every team can and will work in an empowered way
An empowered team needs the right set of skills to achieve the desired goal
Empowered teams can’t simply do whatever they like
An effective, empowered team will recognise when they’re working with received wisdom and assumptions
An empowered team should remain humble and realistic enough to know when they are reaching the limits of their own capabilities
Leaders can offer pertinent examples and analogies to help the team unlock a different approach for themselves
Empowerment means a team has to earn and maintain trust from their leaders

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