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Applied Design Thinking Part 4

Interviewing target users can be tricky. Even when you have a negative start things can turn around. Not everything that your initial interview reveals is accurate; you’ll need multiple perspectives from people within the same company for innovation to strike.
As an interviewer, one should only open their mouth to get other interviewees to engage or move the conversation along. Truthfully, facilitating a session with users requires experience and it is totally analog.
The natural tendency for interview note-taking is to try and capture everything the interviewee says. If possible, ask and get explicit permission to record the session, as you’ll result in having the voice of the customer in your pocket.
The most important part of D&D (discuss and debate) were the bonds formed between sales, engineering, architecture, product management, and research. Getting to the root of what a user in your target audience requires is essential to discover what needs to be built.
The process to carefully interview users and capture results in a structured manner enables a stronger design that is defensible to your peers and superiors in the organization. It creates collateral that ages well as it accumulates over the course of time.
While many of these processes seem obvious, they aren't used as widely as you expect in the practice of business.
Therefore, if you follow along here, you can make a defensible difference in your efforts, and bring people along on your journey.

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Applied Design Thinking Part 2

This article delves into part two of a series on applied design thinking. Specifically, it discusses the process of the Affinity Method for knowledge discovery, which enables crowd sourcing of hypotheses and creating hypotheses effortlessly quickly using work from others. In larger teams, it suggests breaking the problem into separate parts and assigning two smaller teams. The main intention of ideation is to produce multiple ideas, so even the least sensible ones are welcome in the Affinity process. The results of the ideation should be captured by the facilitator and organized to develop the next steps, such as building a set of testable ideas, assigning roles for creating collateral, and designing a system for the better handling of the resulting interview data analysis.
The article also highlights a successful example of design thinking implementation by Hitachi in the oil and gas industry, describing how their team went beyond traditional bounds to develop effective solutions for sensing using design thinking strategies. The article also adds that design thinking can be applied to various domains to make the customer experience more seamless and efficient. Hitachi’s design thinking sessions enabled the team to analyze and synthesize extensive research and discussions with experts to generate clear concepts tested and validated by customers.

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Medium

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How to build high-performing product teams: a deep dive

Building high-performing product teams requires setting the right foundation and providing the right tools.
The 5 key pillars of high-performing product teams are a clear vision, defined decision-making boundaries, customer-centricity, ownership, and efficient tools and processes.
Aligning teams on vision, OKRs, and roadmap ensures clarity and faster decision-making.
Balancing empowerment with accountability fosters trust and collaboration within teams.

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Applied Design Thinking Part 1

The author emphasizes on the importance of excellent teamwork and co-creation in achieving successful innovation.
The author reminisces about his experience working on storage management software, where the team initially brainstormed product ideas that did not appeal to customers.
In order to gain better market insight, he reached out to field sales engineers and technologists for customer feedback.
The team eventually went on a trip to various cities across the US to get feedback from customers, leading to a product that was successful in meeting user needs and generating significant revenue.
The author notes that developing simpatico within a team is an ongoing process that involves sharing meals, discussing sensitive topics, and finding compromises.
The sharing of personal experiences fostered a sense of intimacy and deeper connection between team members.
The output of the process led to numerous benefits, including well-documented raw intelligence, user stories, and narratives.
Over time, the team improved the volume of interviews and processes, amassing over 200 interviews in various industries, including financial compliance, upstream oil and gas, and human resources.
Having a database of past interviews enabled teams to explore new insights and bolster their designs.
The author hopes to provide readers with a 'cookbook' for team building that can improve co-creation and innovation efforts in the future.

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Medium

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Beyond the Roadmap: How Empathy Transforms Product Management into Leadership

Being a product manager isn’t just about steering a product to success. It’s about steering careers, supporting personal growth, and creating an environment where team members feel valued, understood, and supported.
Investing in team members' holistic well-being promotes trust, innovation, and retention.
To create a sense of belonging, product managers should practice active listening, personalized mentorship, celebrate holistic success, and foster psychological safety.
Acknowledging and supporting team members as complete human beings is the most important metric for success.

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The Beautiful Mess

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TBM 325: Skeptoptimism – Thinking Slow, Acting Fast

Thinking slow and acting fast is critical to minimize risk in project management. Skeptoptimists believe in their team's ability to overcome risks, while considering all outcomes.
Thinking slow does not mean inaction. It focuses on method refinement and planning, rather than aimless deliberation.
Thinking slow is an active process. Good planning requires both experimentation and experience and the best plans apply both.
Skeptoptimists tend to clash with people who view thinking slow as complicated or negative.
Skeptoptimists may be viewed as overly complex and pessimistic. The solution is for skeptoptimists to express their optimism while contrasting it with something more active, engaged, and attainable.
Skeptoptimists should ground their strategies with regular reminders of actionable insights. Find allies who can act as translators and advocates to help simplify your work for other team members.
Don't keep the 'slow thinking' to yourself. Invite others in. This will help you transition from mad scientist to partner.
Lastly, frustration might go both ways – skeptoptimists shouldn't overlook the strengths of others who may bring simplicity, clarity, or optimism to the table.
A workshop available to teach people how to run an effective prioritization activity.
Workshop available on Thursday, December 12th.

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mobile phone or Ai

AI assistants can help users set notifications, send messages, and control smart devices using voice.
AI enhances the phone's camera by improving image quality, detecting situations, and making recommendations.
Mobile apps use AI to track health, monitor health metrics, and even diagnose disease based on symptoms.
AI algorithms personalize content based on personal preferences such as music playlists or news.

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Medium

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Product Manager: Not Just an Epic Writer

PMs should use epics as dynamic tools for communication, not as rigid blueprints.
Spending too much time on epics can lead to neglecting customer and market insights.
Keep epics simple and focus on answering the core questions of what and why.
Delegate finer details of epics to technical program managers or agile coaches.

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Medium

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Mastering the Art of Balance: 10 Secrets to a Harmonious Life

Take time to reflect on what truly matters to you and align your actions with your priorities.
Design a morning routine that energizes and motivates you for a clear and focused mind.
Learn to say 'no' gracefully to tasks and commitments that don't align with your priorities.
Practicing self-care activities regularly and treating them as non-negotiable.

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Medium

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Content is the Bridge

Content serves as the bridge that connects stakeholders throughout the journey of building a product.
The anchor represents the core problem, solution, and value of the product, while hooks allow stakeholders to contribute their expertise.
Product managers are responsible for creating the anchor and hooks to ensure effective collaboration.
The product journey is divided into three stages: Define, Describe, and Deliver, with content expanding and extrapolating in each stage.

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Medium

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AI Product Governance Based on the TRISM Framework

The TRISM framework offers a structured methodology for managing the risks and opportunities associated with AI systems.
Implementing the TRISM framework effectively requires a multifaceted approach that includes establishing a dedicated AI ethics board or committee, developing a comprehensive AI risk assessment process, implementing robust data governance policies, and promoting transparency and explainability in AI systems.
A hypothetical case study demonstrates the application of the TRISM framework in developing an AI-powered loan application system, highlighting actions taken in trust, risk, impact, security, and management areas.
The TRISM framework enables organizations to ensure responsible and ethical development and deployment of AI technologies, fostering innovation while mitigating potential harms.

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Medium

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Unveiling the Crown Jewel of DeFi: XBANKING (XB) - The Most Undervalued Token in the Market

XBANKING's XB token is a game-changer in the world of DeFi, offering investors a chance to earn passive income in a decentralized and transparent manner.
The relatively low market capitalization of XBANKING presents a unique investment opportunity with immense potential.
The XB token's dividend distribution mechanism sets it apart, providing transparent and automated payouts directly from the platform's operations.
XBANKING's commitment to financial inclusion allows anyone with an internet connection and a wallet to participate in the financial system.

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Uncovering the Hidden Gem of DeFi: Why XBANKING (XB) is the Most Undervalued Token

XBANKING's innovative approach to DeFi and commitment to pushing boundaries make it an undervalued token.
The relatively low market capitalization presents a unique investment opportunity.
XBANKING's dividend distribution mechanism adds transparency and eliminates intermediaries.
The platform's commitment to financial inclusion makes it accessible to a global audience.

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Medium

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Sunburn Goa 2024 website is Trippin

Sunburn Goa 2024 website provides basic information about upcoming music festival.
Privacy policy page is missing on the website.
Hyperlinking options for booking tickets are underutilized.
Upcoming shows list should be updated in a chronological order.
Calendar section on the website does not allow users to toggle with any of the options.
Footer section links are not redirecting users to the production URLs.
Official Offline Partners section is not updated and is numeric.
Sunburn Academy website is not up-to-date.
FAQ section has quality questions but lacks proper answers.
Sunburn Goa website fails to provide enough context and orientation to users.

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Medium

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Product + AI = Something New?

AI will fundamentally change how teams create products.
Product teams may go straight to prototypes made of real code, with AI creating interesting variants.
Roles will become fluid and hybrid, with fewer people needed for multiple tasks.
AI will compress teams and processes, leaving less room for traditional middlemen roles like product management.

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